Cody Ramsey

• Project Planning & Coordination: Develop and implement project plans, overseeing all roofing projects are completed on time while ensuring profit margins were maintained. Managed the entire project lifecycle from initial estimation to closing the sale, to final inspection.
• Team Leadership & Supervision: Manage and supervise multiple teams of subcontractors, and laborers across various trades. Provided guidance and monitored performance to maintain high-quality standards that helped the company exceed customer expectations.
• Client Relations & Communication: Serve as the main point of contact as to provide clear and consistent communication regarding project updates, timelines, and any potential issues.
• Documentation & Reporting: Maintain accurate project documentation, including progress reports, change orders, contracts, and warranties.
• Insurance Claims & Adjuster Coordination: Work closely with insurance adjusters and public adjusters to assess roof damage, document findings, and secure claim approvals. Assist clients with navigating the claims process, ensuring a smooth experience and accurate documentation for insurance reimbursement.

• Client Relationship Management: Serve as the primary point of contact for clients, maintaining and strengthening relationships with the utmost goal of client retention. Understand client needs and cybersecurity goals, providing tailored solutions to enhance security posture.
• Cybersecurity Solution Development: Collaborate with clients and internal teams to design, recommend, and implement cybersecurity and network solutions that align with client needs, working to get their systems protected against evolving threats.
• Account Growth & Retention: Identify opportunities for account growth and upselling additional cybersecurity services or products such as more frequent vulnerability scanning, social engineering, internal & external penetration testing or dark web monitoring services.
• Contract Renewal & Negotiation: Oversee the contract renewal process, including negotiating terms, updating agreements, and ensuring that all renewals are executed within established timelines.
• Security Risk Assessment & Compliance Scheduling: Review and discuss vulnerability scan reports and results to mitigate threats in a client's network. Work with clients and internal teams to schedule all needed internal and external penetration testing, PCI compliancy scans and penetration testing, and social engineering to ensure clients met requirements for certification for compliancy for PCI, HIPPA, and EU GDPR privacy and security laws.

• Reading and interpreting blueprints in order to accurately order needed materials and installing all facets of plumbing to comply with federal, state and local plumbing codes.
• Troubleshooting and diagnosing plumbing issues efficiently and effectively communicating with jobsite superintendants, general contractors and property management firms.
• Performing routine inspections and preventive maintenance on PCV, Copper, Cast Iron, Black Iron, Galvanized and many other types of plumbing systems.
• Collaborated with contractors, project managers, and other trades to complete projects on time and within budget.

• Operated and led operators training courses and numerous types of heavy equipment in order to prepare for and to accomplish unit missions.

• Coordinated and constructed many training exercises relating to heavy equipment operation and safety, military application, land navigation and leadership.

• Completed the Army's Warrior Leadership Program in Ft. Knox, KY as required to become a Non-Commissioned Officer.

• Learned proficiently and taught various types of technical rescue including, breeching and breaking, confined space, shoring, vehicle extraction and first aid as applied by an EMT-B while stationed in the 911th Engineer Company, Ft. Belvoir, VA, and Presidential Technical Rescue Unit.