Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Reynolds

Harpers Ferry

Summary

Dynamic Splicing Supervisor at River City Construction with a proven track record in enhancing customer satisfaction and operational efficiency. Expert in fusion splicing and network troubleshooting, I excel in training teams and fostering collaboration, ensuring high-quality results and safety compliance. Committed to achieving production targets while prioritizing client needs.

Overview

11
11
years of professional experience

Work History

Splicing Supervisor

River City Construction
12.2023 - Current
  • Supervised daily operations to ensure compliance with safety and quality standards.
  • Trained and mentored team members on best practices and operational procedures.
  • Coordinated scheduling and resource allocation to meet production targets effectively.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.

Fiber Technician

Decisive Communications Inc.
02.2014 - 12.2023
  • Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
  • Improved network performance by installing, splicing, and testing fiber optic cables.
  • Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
  • Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
  • Reduced downtime by quickly identifying and resolving issues in fiber networks.
  • Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
  • Contributed to business growth by consistently providing high-quality work, resulting in repeat customers and positive referrals.

Education

Washington High School
Charles Town, WV

Skills

  • Goal oriented
  • Fiber termination
  • Fusion splicing
  • Fiber identification
  • Network troubleshooting
  • Emergency repairs
  • Splice enclosure assembly
  • Cable preparation
  • OTDR testing
  • Maintaining safety
  • Project management
  • Loose tube cables
  • Ribbon cables
  • Teamwork and collaboration
  • Customer service

Timeline

Splicing Supervisor

River City Construction
12.2023 - Current

Fiber Technician

Decisive Communications Inc.
02.2014 - 12.2023

Washington High School

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