Cody Reynolds
Harpers Ferry
Summary
Dynamic Splicing Supervisor at River City Construction with a proven track record in enhancing customer satisfaction and operational efficiency. Expert in fusion splicing and network troubleshooting, I excel in training teams and fostering collaboration, ensuring high-quality results and safety compliance. Committed to achieving production targets while prioritizing client needs.
Overview
11
11
years of professional experience
Work History
Splicing Supervisor
River City Construction
Washington, NC
12.2023 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained and mentored team members on best practices and operational procedures.
- Coordinated scheduling and resource allocation to meet production targets effectively.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Fiber Technician
Decisive Communications Inc.
Frederick, MD
02.2014 - 12.2023
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Maintained accurate documentation of installed fiber optic systems for easy reference during maintenance work.
- Increased efficiency with proper use of specialized tools like fusion splicers, optical power meters, and OTDRs.
- Reduced downtime by quickly identifying and resolving issues in fiber networks.
- Ensured adherence to safety protocols while working on aerial or underground installations, minimizing accidents on the job site.
- Contributed to business growth by consistently providing high-quality work, resulting in repeat customers and positive referrals.
Education
Washington High School
Charles Town, WVSkills
- Goal oriented
- Fiber termination
- Fusion splicing
- Fiber identification
- Network troubleshooting
- Emergency repairs
- Splice enclosure assembly
- Cable preparation
- OTDR testing
- Maintaining safety
- Project management
- Loose tube cables
- Ribbon cables
- Teamwork and collaboration
- Customer service
Timeline
Splicing Supervisor
River City Construction
12.2023 - Current
Fiber Technician
Decisive Communications Inc.
02.2014 - 12.2023
Washington High School