Cody Roach
Bangor
Summary
Dynamic professional with extensive experience at Good Shepherd Food Bank, specializing in inventory management and customer relationship development. Demonstrated leadership and conflict resolution abilities, effectively optimizing operations while maintaining safety standards. Proficient in advanced computer applications, consistently achieving high-quality results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Warehouse Associate/Lead Front Desk Receptionist
Good Shepherd Food Bank
Hampden
12.2021 - 12.2025
- Operated forklifts to move materials safely within the warehouse.
- Received, inspected, and stored incoming inventory efficiently.
- Maintained cleanliness and organization of work areas throughout the facility.
- Packaged products for shipping and ensured accurate labeling.
- Collaborated with team members to meet shipping deadlines consistently.
- Adhered to safety protocols while handling hazardous materials.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Used pallet jacks to move items to and from warehouse locations.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Received deliveries, scanned packages, and updated orders in internal database.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Assembled customer orders from stock ensuring that the correct number and types of products were picked accurately.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed orders for shipment.
- Assisted customers with inquiries and resolved issues promptly.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Animal Caretaker
Peace Ridge Sanctuary
Brooks
12.2020 - 09.2021
- Provided daily care for various rescued animals, ensuring health and well-being.
- Maintained clean and safe living environments for animals at the sanctuary.
- Cleans and maintains animal living areas, including cages and tanks, using appropriate cleaning materials.
- Feeds animals according to instructions from veterinarians or animal care supervisors.
- Adheres strictly to established policies and procedures related to animal caretaking duties.
Morning Prep/kitchen Supervisor
Geaghans Pub and brewery
11.2010 - 03.2020
- Responsible for overseeing morning prep and opening the kitchen for lunch.
- Provide supervision and management of kitchen staff (6-8).
- Fill in as needed for all aspects of kitchen responsibilities.
- Work as the lead role as part of a team to maximize production and provide a positive customer experience.
- Managed daily kitchen operations and ensured food quality standards.
- Coordinated inventory management to maintain stock levels and freshness.
- Streamlined food preparation processes for efficiency and consistency.
- Oversaw food preparation, production and presentation according to quality standards.
cook/shift leader
Pizza Hut
02.2006 - 01.2011
- Worked as a cook for the first 4 years and was then promoted to shift leader.
- Performed in fast paced, high volume kitchen preparing orders and answering phones.
- Supervised kitchen staff and coordinated daily shift operations.
- Ensured food safety standards and proper sanitation practices were followed.
Education
creative writing -
chester college
NH06.2005
diploma -
dexter regional high school
06.2003
Skills
- Proficient in advanced computer applications
- Leadership and conflict resolution skills
- Video recording and editing
- Music recording and production
- Problem solving
- Customer relationship management
- Cultural awareness
- Verbal and written communication
- Positive and professional
Activities
- Song writing and performing
- Creative writing
- Traveling
References
References available upon request.
Timeline
Warehouse Associate/Lead Front Desk Receptionist
Good Shepherd Food Bank
12.2021 - 12.2025
Animal Caretaker
Peace Ridge Sanctuary
12.2020 - 09.2021
Morning Prep/kitchen Supervisor
Geaghans Pub and brewery
11.2010 - 03.2020
cook/shift leader
Pizza Hut
02.2006 - 01.2011
creative writing -
chester college
diploma -
dexter regional high school