Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cody Seitz

Fargo,ND

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

13
13
years of professional experience

Work History

Sales Associate

Dollar General
Bemidji, Minnesota
10.2023 - 05.2024
  • Greeted customers and provided exceptional customer service.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Processed transactions using a point-of-sale system.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Assisted customers with product selection, sizing and styling.
  • Processed credit card transactions quickly and securely.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Used technology resources to assist customers in locating and selecting items.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Answered store and merchandise questions and led customers to wanted items.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Greeted customers to determine wants or needs.
  • Computed purchases and received and processed cash or credit payment.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Dishwasher

Country Kitchens LLC
Bemidji, MN
05.2018 - 11.2021
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
  • Stocked service areas with clean plates, bowls, cups, and other items as needed.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Replenished soap dispensers with detergent when necessary.
  • Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
  • Disposed of glassware that had been broken or chipped according to safety procedures.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Checked temperatures of dishwashing machines to ensure proper functioning.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Operated commercial dishwashing machines efficiently.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Studied methods of coworkers, successfully learning kitchen, and food service skills.
  • Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
  • Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
  • Maintained assigned areas to keep organized and clean by mopping floor.
  • Managed dish area organization and cleanliness.
  • Ensured timely availability of clean dishes for various meal services.
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Followed proper procedures to clean large and unwieldy kitchen supplies.
  • Swept and mopped floors at end of shift to comply with sanitary regulations.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Used pressurized faucet sprayer effectively to wash large quantities of dishes.
  • Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
  • Inspected dishes closely to check for remnants of food or dirt.

Back of House Team Member

Pizza Ranch Buffet
Fargo, ND
01.2011 - 01.2012
  • Ensured compliance with health and safety regulations within the kitchen environment.
  • Stocked kitchen with necessary supplies, such as food items and cleaning products.
  • Supported chefs in food production, ensuring that all dishes were cooked to customer satisfaction.
  • Organized storage space for food items to ensure efficient retrieval during busy times.
  • Plated dishes according to recipes provided by head chef.
  • Set up serving stations prior to meal service periods.
  • Inspected kitchen equipment regularly for functionality and cleanliness.
  • Adhered strictly to hygiene protocols when handling food items or preparing meals.
  • Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
  • Assisted in the preparation of ingredients for dishes, including washing, chopping and marinating.
  • Checked deliveries against invoices for accuracy and quality assurance purposes.
  • Cleaned work areas, equipment and utensils after use to maintain a safe and sanitary environment.
  • Performed additional duties as requested by management team members.
  • Segregated and removed trash and garbage to place in designated containers.
  • Labeled and stored raw food and ingredients in appropriate storage rooms, refrigerators and freezers.
  • Adapted to changing menu requirements, learning new recipes and techniques to expand culinary skills.
  • Maintained cleanliness and organization in the kitchen, adhering to health and safety standards.
  • Managed food prep tasks, efficiently organizing work to handle peak dining periods without delays.

Education

High School Diploma -

Bagley Secondary
Bagley, MN
05-2007

Skills

  • Payment Processing
  • Sales Training
  • Goal-Oriented
  • Flexible Schedule
  • Stocking and Receiving
  • Cash Handling Accuracy
  • Multi-tasking strength
  • Retail Store Operations
  • Money Handling
  • Excellent communication skills
  • Listening Skills
  • Reliable and punctual
  • Customer Service
  • Store Opening and Closing
  • Energetic self-starter

References

Jeff Deppa - Dollar General 218-766-8670

Timeline

Sales Associate

Dollar General
10.2023 - 05.2024

Dishwasher

Country Kitchens LLC
05.2018 - 11.2021

Back of House Team Member

Pizza Ranch Buffet
01.2011 - 01.2012

High School Diploma -

Bagley Secondary

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Cody Seitz