Cody Seng
Holbrook Asphalt
Saint George,UT
1
Certification
19
years of professional experience
Results-driven Operations Manager with a proven track record in logistics management, enhancing efficiency, and fostering employee engagement. Committed to driving operational success through innovative solutions and effective team collaboration.
Work History
National Operations Manager
18 Years 10 Months- Streamlined operations by implementing efficient scheduling and resource allocation strategies.
- Led cross-functional teams to enhance project delivery timelines and operational effectiveness.
- Developed comprehensive training programs to improve workforce performance and safety compliance.
- Analyzed operational metrics to identify areas for process improvement and cost reduction.
- Oversaw inventory management systems, ensuring optimal stock levels and minimizing waste.
- Collaborated with executive leadership to establish strategic initiatives aligned with business objectives.
- Facilitated regular performance reviews, fostering a culture of continuous improvement among staff.
- Managed vendor relationships to negotiate favorable contracts and ensure high-quality material sourcing.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
- Operated within budgetary constraints, participated in development of annual budget forecasts and reconciled operating budget.
- Complied with policies and quality standards to maintain consistency in quality of services.
- Identified staff requirements and worked with human resource department to initiate recruitment and training processes.
- Evaluated employee performance regularly, providing constructive feedback and offering opportunities for professional development.
- Established strong relationships with vendors and suppliers, negotiating favorable contracts and reducing procurement costs.
- Collaborated with cross-functional teams to achieve business goals, fostering a culture of teamwork and cooperation.
- Oversaw the successful completion of numerous projects while maintaining strict deadlines and budget constraints.
- Managed change effectively during periods of rapid growth or restructuring within the organization.
- Improved customer satisfaction rates through enhanced communication strategies between departments.
- Identified areas for improvement within the organization, implementing changes that led to increased productivity and profitability.
- Led a team of regional managers to ensure consistent delivery of high-quality services across multiple locations.
- Increased operational efficiency by streamlining processes and implementing new technologies.
- Spearheaded initiatives to improve workplace safety, resulting in a significant reduction in accidents and injuries onsite.
- Implemented rigorous quality control measures, ensuring all products met or exceeded customer expectations.
- Implemented comprehensive training programs for employees, resulting in improved performance and increased job satisfaction.
- Worked closely with executive leadership to develop long-term strategies for company success.
- Developed and executed strategic plans for business growth, resulting in expansion into new markets.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Developed processes to save on costs and prevent losses.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reported issues to higher management with great detail.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Education
High School Diploma
Skills
Logistics management
Employee engagement
Operational efficiency
Outstanding communication skills
Staff supervision
Staffing oversight
Teamwork
Problem-solving
Time management
Attention to detail
Multitasking
Team building
Accomplishments
- Supervised team of 55 staff members.
Certification
- CLASS A CDL
- TANKER ENDORSEMENT
- UP TO DATE MED CARD
Timeline
National Operations Manager
Holbrook Asphalt
08.2007 - CurrentRead More
Bureau Valley
High School Diploma
Read More