Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cody Shrawder

Milton,PA

Summary

Enthusiastic Human Resources Assistant with experience in employee relations, benefits administration, and full cycle recruiting. Strengths lie in strong interpersonal skills, ability to maintain confidentiality, and knowledge of HR laws and regulations. Contributed significantly to fostering positive work culture in previous roles by effectively addressing employee concerns and facilitating resolution of workplace issues.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Human Resources Assistant 2

Commonwealth of Pennsylvania
Coal Township, PA
11.2022 - Current
  • Audited, monitored, and oversaw the timekeeping and time and attendance program within the department to ensure accurate payroll processing for over 1000 employees at different facilities.
  • Provided daily guidance to timekeepers on proper procedures for paying accurate overtime, managing absences, and entering substitutions affecting work schedules.
  • Maintained strict adherence to absence and overtime policies as outlined by the Commonwealth of Pennsylvania and the Department of Corrections. Effectively managed various collective bargaining agreements, pay schedules, and management directives.
  • Addressed escalations regarding attendance and absence matters by investigating issues through payroll error forms. Handled transactions encompassing quota compensation, entitlements, holiday buyouts, combined leave sell-backs, and compensatory buyouts ensuring verification of eligibility.
  • Produced correspondence, reports, and notifications to employees and supervisors regarding attendance and absence matters.
  • Managed detailed human resource transactions such as reassignments, leave payouts, and position reclassifications, processing them or forwarding to appropriate personnel.
  • Provided support for FMLA-related questions from employees, supervisors, and HR staff. Managed tracking of employee leave through spreadsheets and databases.

Admissions Representative

McCann School of Business & Technology
Lewisburg
02.2021 - 11.2022
  • Established expertise in company protocols, consistently adhering to regulations for optimal compliance.
  • Engaged in conversations with students to identify their difficulties and provide relevant assistance for their goals.
  • Obtained new student enrollments by offering exceptional customer service and guidance through admissions processes
  • Maintained a positive attitude while working independently and individually to ensure customer service enrolled students
  • Fielded incoming calls from interested students sourced through targeted and creative marketing strategies, Dialing over 1000 potential students weekly.

E-Commerce Associate

Walmart Inc
Lewisburg
02.2020 - 02.2021
  • Greeted, helped, and thanked the customers
  • Helped organize and operate the delivery of 150 customer orders daily
  • Trained other associates to be able to achieve the company standard.

Customer Service Manager

Walmart Inc
Vestal
06.2017 - 02.2020
  • Supervised over 100 employees: cashiers, maintenance, and cart pushers
  • Coordinated breaks and lunches; and delegated assignments for those employees
  • Maintained customer satisfaction with professional management of complex escalated customer concerns
  • Collaborated with five Customer Service Managers to manage 100,000 dollars
  • Performing process audits to support adherence to procedures and recommend process improvements
  • Managed disciplinary processes, completed performance reviews, and made hiring decisions to positively impact customer service delivery.

CAP Supervisor

Walmart Inc
Vestal
06.2016 - 06.2017
  • Supervised 50 employees to unload the inventory process of stocking and unloading shipments
  • Established performance goals for employees and encouraged continuous improvement
  • Trained employees to capitalize on sales and service opportunities with proactive approaches
  • Enhanced customer satisfaction by enforcing service-oriented policies.

Produce Associate

Walmart Inc
Lewisburg
08.2015 - 10.2016
  • Worked well independently and on a team to solve problems
  • Organized and prioritized work to complete assignments in a timely, efficient manner.
  • Inspected products for quality assurance, removing any damaged or spoiled items from inventory.
  • Organized and stocked shelves with fresh fruits and vegetables while rotating older items to the front of displays.

Education

Masters in Science - Human Resource Management, Organization and Human Resources Development

Strayer University
06.2023

Associate - Applied Science - Individual

SUNY Broome Community College
05.2019

Bachelor of Religious Education - Youth Ministries

Davis College
08.2015

Skills

  • Leadership
  • Teamwork
  • Customer Service
  • Employee relations
  • Employee onboarding
  • Payroll administration
  • Communication
  • Ability to multitask
  • HR policies
  • Computer Literacy

Certification

  • ELVTR : Human Resources Analytics

Timeline

Human Resources Assistant 2

Commonwealth of Pennsylvania
11.2022 - Current

Admissions Representative

McCann School of Business & Technology
02.2021 - 11.2022

E-Commerce Associate

Walmart Inc
02.2020 - 02.2021

Customer Service Manager

Walmart Inc
06.2017 - 02.2020

CAP Supervisor

Walmart Inc
06.2016 - 06.2017

Produce Associate

Walmart Inc
08.2015 - 10.2016

Masters in Science - Human Resource Management, Organization and Human Resources Development

Strayer University

Associate - Applied Science - Individual

SUNY Broome Community College

Bachelor of Religious Education - Youth Ministries

Davis College
Cody Shrawder