Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Silvia

Russell,KS

Summary

Dynamic 911 Dispatcher with proven expertise in emergency response protocols at the City of Russell. Maintained composure under pressure while ensuring timely information relay to first responders. Skilled in software utilization and effective teamwork, enhancing operational efficiency and crisis management during critical incidents.

Overview

2026
2026
years of professional experience

Work History

911 Dispatcher

City of Russell
07.2023 - Current
  • Managed emergency call responses, ensuring timely and accurate information relay to first responders.
  • Operated advanced dispatch software to track unit locations and prioritize incoming calls efficiently.
  • Coordinated with law enforcement and emergency services, maintaining clear communication during critical incidents.
  • Assisted in training new dispatchers on protocols, systems, and best practices for effective emergency response.
  • Maintained situational awareness by monitoring multiple communication channels and assessing evolving incidents rapidly.
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.

Kitchen Manager

Caseys Genral Store
03.2022 - 06.2023
  • Supervised kitchen staff, ensuring adherence to safety and sanitation standards.
  • Developed and implemented efficient inventory management processes to reduce waste.
  • Trained new employees on food preparation techniques and kitchen equipment usage.
  • Coordinated daily food production schedules, optimizing workflow and meal service efficiency.
  • Maintained quality control standards, ensuring consistency in food presentation and taste.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.

Kitchen Staff Member

Subway
2021 - 2022
  • Prepared food items following standardized recipes and portion controls.
  • Ensured kitchen cleanliness by adhering to health and safety regulations.
  • Assisted in inventory management, tracking supplies, and minimizing waste.
  • Collaborated with team members to streamline meal preparation processes.
  • Trained new staff on kitchen procedures and equipment usage.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

Material Handler

T&L Equipment
2019 - 2019
  • Operated forklifts and pallet jacks to efficiently move materials within warehouse environment.
  • Coordinated inventory management to maintain optimal stock levels and reduce shortages.
  • Monitored quality control processes to ensure compliance with industry standards and regulations.
  • Collaborated with team members to optimize space utilization within storage areas.
  • Transported inventory items to appropriate locations.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.

Gene Tech

ZFI-inc
2017 - 2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Gravel Truck Driver

Republic County Highway Road Department
2015 - 2017
  • Operated gravel truck to transport materials safely and efficiently.
  • Conducted pre-trip inspections to ensure vehicle compliance with safety regulations.
  • Coordinated with site supervisors to optimize delivery schedules and routes.
  • Maintained accurate logs of deliveries, mileage, and fuel consumption.
  • Operated motor grader to maintain road surfaces and ensure safe driving conditions.
  • Performed routine maintenance on motor grader, identifying issues and facilitating repairs as needed.
  • Implemented best practices for material handling, enhancing grading precision and reducing rework efforts.
  • Monitored environmental conditions to adjust operations accordingly, ensuring minimal disruption to surrounding areas.

Paint Line Supervisor

Landoll
2012 - 2015
  • Supervised paint line operations, ensuring adherence to safety and quality standards.
  • Streamlined production processes, enhancing workflow efficiency across multiple shifts.
  • Trained and mentored staff on equipment operation and safety protocols.
  • Monitored inventory levels, coordinating with procurement for timely material replenishment.
  • Implemented quality control measures, reducing defects in finished products significantly.
  • Maximized output capacity by optimizing work schedules to minimize downtime while maintaining high levels of quality control.

Police Officer

City Of Beloit
01.2012 - 2012
  • Enforced laws and regulations, ensuring community safety and compliance.
  • Responded promptly to emergency calls, assessing situations and coordinating appropriate responses effectively.
  • Prepared detailed reports on incidents, arrests, and investigations for legal proceedings and departmental records.
  • Participated in training sessions, enhancing skills in conflict resolution, de-escalation tactics, and crisis management.
  • Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
  • Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.

Soldier

U.S. Army Active Duty
06.2007 - 11.2011
  • Maintained equipment reliability through regular inspections and preventive maintenance procedures.
  • Operated and monitored tank systems to ensure optimal performance and safety compliance.
  • Conducted routine inspections and maintenance of tanks to prevent leaks and equipment failures.
  • Trained junior operators on best practices for equipment operation and safety protocols.
  • Participated in continuous training programs to stay up-to-date with industry best practices and maintain peak professional performance.
  • Provided expert guidance on tank operation techniques, sharing valuable insights gained through years of hands-on experience.
  • Demonstrated strong teamwork skills while working alongside other operators to complete large-scale projects efficiently.

Education

High School Diploma -

Clifton-Clyde High School
Clyde
05-2007

Skills

  • Maintains composure under pressure
  • Logical evaluation
  • Engaged listening
  • Experienced in software utilization
  • Effective teamwork
  • Effective stress management
  • Efficient typing skills
  • Data collection
  • Strong information recall
  • Data entry accuracy
  • Emergency response protocols
  • Timely emergency response management

Timeline

911 Dispatcher

City of Russell
07.2023 - Current

Kitchen Manager

Caseys Genral Store
03.2022 - 06.2023

Police Officer

City Of Beloit
01.2012 - 2012

Soldier

U.S. Army Active Duty
06.2007 - 11.2011

Kitchen Staff Member

Subway
2021 - 2022

Material Handler

T&L Equipment
2019 - 2019

Gene Tech

ZFI-inc
2017 - 2019

Gravel Truck Driver

Republic County Highway Road Department
2015 - 2017

Paint Line Supervisor

Landoll
2012 - 2015

High School Diploma -

Clifton-Clyde High School

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