Cody Smutny
Protem,MO
Summary
Dedicated professional with a proven track record of excellence in driving from Prime Trucking, adept at GPS route planning and vehicle maintenance. At Taney County Sheriff's Department, showcased strong work ethic and discipline, ensuring safety and reducing contraband. Known for exceptional customer service at Walmart Inc., enhancing customer satisfaction and engagement.
Overview
12
12
years of professional experience
Work History
Truck Driver
Prime Trucking
09.2024 - 10.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
Correctional Officer
Taney County Sherrif's Department
03.2019 - 09.2024
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
Associate
Walmart Inc.
06.2012 - 02.2019
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Cleared parking lot of litter and foreign debris.
- Collected and returned all hand baskets and shopping carts to proper place for new customer use.
- Periodically disinfected carts preventing spread of disease.
- Helped with bagging customers' items and carrying oversized or overweight items to customer vehicles.
Education
High School Diploma -
Forsyth Highschool
Forsyth05-2013
Skills
- Safe driving
- Strong work ethic
- Self-motivation and discipline
- Safe driving practices
- Dependable and reliable
- Class A commercial Driver's license
- Vehicle inspection
- Long-haul driving
- GPS and route planning
- Vehicle maintenance
- Customer service
- Time management
Timeline
Truck Driver
Prime Trucking
09.2024 - 10.2024
Correctional Officer
Taney County Sherrif's Department
03.2019 - 09.2024
Associate
Walmart Inc.
06.2012 - 02.2019
High School Diploma -
Forsyth Highschool
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