Cody Spraggins
Santa Rosa,CA
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
16
16
years of professional experience
Work History
Sales Representative
KellyMoore Paints
Santa Rosa, CA
06.2023 - 01.2024
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
- Researched competitors' products, prices, and sales techniques.
- Negotiated pricing contracts with customers to maximize profits.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Recommended changes in products and services based on customer feedback.
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
Store Manager
Kelly Moore
Santa Rosa, CA
02.2021 - 06.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Performed regular price checks to ensure competitive pricing.
- Developed relationships with suppliers to negotiate better prices.
- Planned special promotions or discounts based on market trends.
- Trained and mentored associates to teach daily tasks and procedures.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Monitored employee performance and identified performance gaps for corrective action.
Project Manager
JDM Painting
Healdsburg, CA
05.2020 - 02.2021
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
Assistant Manager
Sonoma Paint Center
Santa Rosa, CA
11.2016 - 05.2020
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Resolved conflicts between team members in an effective manner.
- Maintained up-to-date knowledge of company products and services.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Communicated regularly with customers to gain insights into their needs.
- Served as a liaison between staff members and senior management personnel.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Delegated daily tasks to team members to optimize group productivity.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Platoon Sergeant
Marine Corps
Oceanside, CA
07.2008 - 06.2015
- Provided tactical and technical guidance to Platoon personnel.
- Organized, supervised and coordinated platoon training activities.
- Conducted performance counseling of subordinates in the platoon.
- Maintained unit discipline by enforcing standards of conduct and military regulations.
- Managed administrative duties such as tracking attendance records for drills, evaluations and other events.
- Supervised the preparation of all platoon documents including reports, evaluations, rosters.
- Coordinated with other staff officers for necessary supplies, services and support for the platoon's mission readiness.
- Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions taken within the platoon.
- Developed emergency plans to respond to natural disasters or hostile attacks.
- Monitored the progress of individual soldiers in order to ensure that they are meeting their goals and objectives.
- Evaluated soldier performance during field exercises in order to identify strengths and weaknesses within the unit.
- Planned squad-level operations based on intelligence gathered from higher echelons.
- Directed battlefield maneuvers according to predetermined battle plans or changing conditions on the ground.
- Inspected equipment prior to use in order to ensure proper functioning condition.
- Led pre-combat checks before deployment into hostile environments.
- Tracked casualty information during combat operations in order to provide an accurate picture of troop strength levels.
- Coordinated with allied forces in order to coordinate joint operations between units.
- Maintained a high level of morale among troops through positive reinforcement techniques and providing recognition when deserved.
- Supervised, trained, cross-trained and mentored personnel assigned in various occupational specialties.
- Evaluated personnel periodically on job performance and occupational-related strengths and weaknesses.
Education
High School Diploma -
Montgomery High School
Montgomery, TX06.2008
Some College (No Degree) - Business Management
DeVry University
Downers Grove, ILSkills
- Sales Forecasting
- Sales Closing
- Client Service
- Business Development
- Network Development
- Revenue Generation
- Customer Service
- Territory Sales
- Account Management
- Lead Generation
- Customer Retention
- Records Management
- Account Development
- Product Promotions
- Product Merchandising
- Sales Expertise
- Customer Retention Abilities
- Industrial Industry Expertise
- Interpersonal Communication Skills
- Product and Service Knowledge
- Product Management and Pricing
- Inside and Outside Sales
- Relationship Building
- Complex Problem-Solving
Affiliations
- Cooking for local Fire Departments in my area.
Accomplishments
- Navy and Marine Corps Achievement Medal for Finding 8 IEDS and getting a platoon home safe from Deployment
References
References available upon request.
Timeline
Sales Representative
KellyMoore Paints
06.2023 - 01.2024
Store Manager
Kelly Moore
02.2021 - 06.2023
Project Manager
JDM Painting
05.2020 - 02.2021
Assistant Manager
Sonoma Paint Center
11.2016 - 05.2020
Platoon Sergeant
Marine Corps
07.2008 - 06.2015
High School Diploma -
Montgomery High School
Some College (No Degree) - Business Management
DeVry University
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