Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Stone

New Braunfels,TX

Summary

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

4
4
years of professional experience

Work History

Store Manager

The Wash Tub
11.2024 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Assisted with hiring, training and mentoring new staff members.

Motor Transport Operator

United States Marine Corps
06.2021 - Current
  • Operated with safety and skill to avoid accidents and delays.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained detailed records of vehicle usage, maintenance, and inspections for regulatory compliance purposes.
  • Led convoy operations under challenging conditions, ensuring safe and timely delivery of all cargo.

Service Advisor

The Wash Tub
06.2022 - 11.2024
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Provided exceptional customer service, resolving complaints diplomatically and efficiently.
  • Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
  • Consistently met or exceeded weekly sales targets.
  • Maintained high customer satisfaction standards to meet or exceed targets.

Education

No Degree - Business Management

Texas Lutheran University
Seguin, TX

Skills

  • Training and mentoring
  • Inventory control
  • Store merchandising
  • Customer relations
  • Team building and leadership
  • Customer service
  • Staff supervision
  • Supply ordering
  • Accurate cash handling
  • Sales coaching

Timeline

Store Manager

The Wash Tub
11.2024 - Current

Service Advisor

The Wash Tub
06.2022 - 11.2024

Motor Transport Operator

United States Marine Corps
06.2021 - Current

No Degree - Business Management

Texas Lutheran University

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