Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Strickland

Grantsville,UT

Summary

Versatile Diesel Repair Technician with a proven track record at Walmart, enhancing repair success rates through advanced diagnostics and maintenance skills. Excelled in high-pressure customer service roles at Xerox, demonstrating exceptional problem-solving abilities and communication. Adept at teamwork, with a strong foundation in mechanical skills and customer relations, consistently delivering quality and efficiency.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

15
15
years of professional experience

Work History

Diesel Repair Technician

Walmart
06.2014 - Current
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Completed all repair and maintenance activities promptly and to high quality standards.
  • Maintained detailed records of repairs, parts inventory, and warranty information for accurate documentation purposes.

Customer Service Representative

Xerox
08.2013 - 05.2014
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

US Army

Field Artillery Tactical Data System Specialist
06.2009 - 12.2012
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Paid attention to detail while completing assignments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Excellent communication skills, both verbal and written.

Education

Mathematics And Computing

USAFAS United States Army Field Artillery School
Fort Sill
12-2009

High School Diploma -

Grantsville High School
Grantsville
06-2009

Skills

  • Customer service
  • Mechanical skills
  • Safety requirements
  • Equipment Repair
  • Transportation safety
  • Diagnostic testing
  • Following safety practices
  • Customer relations
  • Fleet maintenance
  • Teamwork and collaboration
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent communication

Timeline

Diesel Repair Technician

Walmart
06.2014 - Current

Customer Service Representative

Xerox
08.2013 - 05.2014

US Army

Field Artillery Tactical Data System Specialist
06.2009 - 12.2012

Mathematics And Computing

USAFAS United States Army Field Artillery School

High School Diploma -

Grantsville High School

Similar Profiles

CREATE PROFILE
Cody Strickland