Cody Swafford Goins

Assisted Coordinator by efficiently completing required tasks and ensuring availability of resources.

• Managed supply pickup to guarantee cleanliness and readiness of all wedding materials.
• Identified potential issues during events and formulated contingency plans for swift resolution.
• Provided onsite support during wedding events, ensuring smooth execution throughout.
• Engaged in industry events to enhance professional knowledge and network opportunities.
• Collaborated with trade associations to plan and execute successful events.
• Ensured that all supplies were organized and accessible for wedding day requirements.

I was recently employed with Tennova Healthcare as a Business Office Central Scheduling Manager. I served on and off as the Assistant Registration Interim Supervisor from 2005 to 2006 as well as the Central Scheduling Interim Supervisor from 2008 to 2010. My current job is to answer multiple calls coming into a central line. Manage time cards, made adjustments as needed. SIgned of on timecards. Did all the ordering for my department as well as two other departments, (uniforms, supplies, etc). My job also includes, using multiple systems (Order Facilitator, Kronos, Paycom, Cerner, Staples and As400) at a time. I attend several meetings with the state to make sure we were update with regulations. Added in new physicians into the programs we use and handle multiple reports daily. I was the super user for the systems within the department. I have a outstanding relationship with office staff from the surrounding doctors offices and I speak with several Physicians to ensure the best quality for their patients. I made sure to help with teaching my peers in different departments as well as my co-workers on how to use certain systems to better their work environment. I am also trained on Insurance Verification and Pre-certification. I have been a valuable employee with CHS Health Systems for the last 21 years and I strive to do the best I can within my department. I have been recognized by management for providing exceptional customer service, not only to to Physician's offices but to patients and my peers here at Tennova Healthcare. After becoming a Team Lead in 2018 I have been able to juggle multiple projects and tasks to ensure high quality and timely delivery which helped mold me and able me move to Manager easier. I was over the postal office inside of the hospital where I was sufficiently trained on how to use the postage meter. I was responsible for obtaining all mail and filing them where they were suppose to go!

• Managed staff schedules to ensure optimal coverage and efficiency in operations.
• Utilized MS Office and Excel to analyze data and create spreadsheets.
• Entered information into system to update status reports.
• Managed Postal Services
• Maintained time cards and payroll.
• Made sure all ordering for the daily operations was taken care of as well as for future needs.

I have worked at Tennova Healthcare doing numerous jobs, from ER registration, to Admissions, and then as a Tennova Healthcare Central Scheduling Specialist Lead. I served on and off as the Assistant Registration Interim Supervisor from 2005 to 2006 as well as the Central Scheduling Interim Supervisor from 2008 to 2010. My current job is to answer multiple calls coming into a central line. My job also includes, using multiple systems (Order Facilitator, Cerner, and As400) at a time. Calling patients to schedule appointments, consistently double-checking information and availability. I attend several meetings for my current Manager as a stand in when he can not be there. Not only am I a super user for the scheduling and Order Facilitator systems within the department, but also I train and teach my peers in different areas of the department and Hospital on how to use the different systems needed in our department. I have also ventured out to several Physicians offices and I train them on how to use the Order Facilitator system used here at Tennova Healthcare. I have a outstanding relationship with office staff from the surrounding doctors offices and I speak with several Physicians to ensure the best quality for their patients. I am also trained on Insurance Verification and Pre-certification. I have been a valuable employee with CHS Health Systems for the last 13 years and I strive to do the best I can within my department.

Cigna sent me to their school within the company for 4 months, I trained on how to read insurance claims and how to pay those claims within a timely manner based off clinical information. I took incoming calls from Doctors offices and explained benefits to the staff that would call. I processed claims and referrals. I had to use multiple systems to ensure that the patients and Doctors claims were paid. I moved quickly up into the department, and then became a trainer to the new employee hires.

Efficiently processed and gathered warrants for presiding Judge, ensuring accuracy.
Served as stand-in to acquire skills for vacant position in department.
Gained valuable experience during transition period due to departmental turnover.
Adapted quickly to new responsibilities while supporting court operations.

I started out as a cashier, quickly moved up into the Head Cashier position and then Customer Service Manager. I was responsible over numerous cashiers, as well as the front end of the store. I had to file paperwork and fill out numerous reports on the intake of money. Was my job to fill every cashiers till with the appropriate amount of money to begin every shift as well as counting down every cashier at the end of their shift. I was responsible for making the cashiers schedules as well as doing the payroll.