Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Cody Swindoll

West Valley City,Utah

Summary

Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Trax Operator

Utah Transit Authority
06.2023 - Current
  • Provided outstanding customer service.
  • Accurately reads, understands, and carries out written/oral instructions.
  • Prepare legible written reports of incidents and accidents
  • Responsibile for the safety of customers and equipment

Bus Coordinator / Supervisor

Sp Plus
08.2020 - 05.2023
  • Responsible for supporting safe, proper shuttle operations through scheduling, employee communication, and shift management.
  • Working knowledge of basic office equipment, such as phone, fax, and working knowledge of Microsoft Office products—Word and Excel.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.

Bus Operator

ABM Industries
12.2019 - 09.2020
  • Operated equipment such as class one vehicles (trains).
  • Adjusted repaired systems to meet rail service performance specifications.
  • Communicated effectively with customers on mechanical problems and repairs that might need to be addressed.
  • Interfaced with management and colleagues in a professional manner.
  • Verified vehicle serviceability by conducting visual and ground walk around the train and adjusting controls and systems as need with proper
  • Conveyed noteworthy information about incidents and updates to customers and central control operations.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.

Casino Table Games Dealer

SLS Las Vegas / The LINQ
03.2017 - 09.2019
  • Maintained strong communication with pit bosses regarding any suspicious activities or potential security threats observed on the casino floor.
  • Handled high-pressure situations calmly during peak hours or large-scale events, ensuring smooth gameplay for all customers involved.
  • Developed strong rapport with regular players by remembering their preferences and playing styles, creating personalized gaming experiences.
  • Supported casino promotions by informing players about upcoming events and special offers, driving increased participation rates.

Education

Associate of Applied Science - Clinical Laboratory Science

Weber State University
Ogden, UT
05.2016

General Studies

Salt Lake Community College
Salt Lake City, UT
05.2015

Computer And Information Sciences

ITT Technical Institute - Memphis
Memphis, United States
06.2005

Skills

  • Supervisory experience
  • Strong written and verbal communication skills
  • Strong team player
  • Typing 50 wpm net
  • Leadership
  • Conflict resolution
  • Decision-making
  • Sensitivity and diplomacy
  • Organization, time management, and self-management
  • Interpersonal relationships
  • Complaint Handling
  • Incident Reporting
  • Strong Work Ethic
  • Schedule Coordination

Accomplishments

  • Stepping up to Supervision
  • Dealing with People
  • Workplace Violence
  • Managing Emergencies
  • Basic Computer Skill
  • Microsoft Word
  • CPR
  • Report Writing

Certification


  • Pass and maintain the requirements for a Train Operator license 1 yr
  • Certified Class A CDL 19 years
  • MLT Medical Lab Tech Certified with American Society for Clinical Pathology (ASCP) 8 Yrs

Timeline

Trax Operator

Utah Transit Authority
06.2023 - Current

Bus Coordinator / Supervisor

Sp Plus
08.2020 - 05.2023

Bus Operator

ABM Industries
12.2019 - 09.2020

Casino Table Games Dealer

SLS Las Vegas / The LINQ
03.2017 - 09.2019

Associate of Applied Science - Clinical Laboratory Science

Weber State University

General Studies

Salt Lake Community College

Computer And Information Sciences

ITT Technical Institute - Memphis

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Cody Swindoll