Cody Tapia

Responsible for all programmatic move-ins for The Crossing Facility. This includes Program Agreements, Proof of Income, and compliance folders for STAR participants, as well as room placement in Scribe for New Life Program participants ▪ Scribe Data quality assurance o Includes all necessary intake documentation and processing ▪ Verify the collection of all program fees and security deposits ▪ Verify monies received from program participants is accounted for ▪ Prepare the weekly cash deposit of program fees for the Accounting Department ▪ Notify Case Management when program fees are past due through alerts and the Incident Reporting system within Scribe ▪ Refund program fees to participants who are entitled to a full or partial refund per program policies ▪ Implement departmental goals and objectives. ▪ Coordinate room readiness for participant intakes with Maintenance and Custodial staff with the expectation of a prompt turnaround time to maximize the facility ▪ Enters, reviews and uploads Background checks to Scribe ▪ Supervises HMIS process for STAR ▪ Runs lead on all audits pertaining to the STAR program including, HUD, City and County of Denver, FHLB, and any internal audit ▪ Manage vendor relationships that pertain to the operations of the Crossing such as Onity.

My job duties included:

• Organized group activities and outings to promote social interaction and enhance overall well-being among residents.
• Provided ongoing support for residents transitioning out of the sober living home, offering resources and guidance as needed.
• Conducted thorough intake assessments for potential new residents, evaluating fit within the community and determining appropriate level of care needed.
• Served as an advocate for residents within the broader community, fostering positive relationships with local organizations and service providers.
• Managed day-to-day operation of home to comply with regulations and agency standards.
• Enhanced the safety of the sober living environment by conducting regular room inspections and enforcing house rules.