Dynamic and dependable professional with extensive experience at Brennan and Mackay Appliance, excelling in customer service and team leadership. Proven track record of enhancing delivery operations and achieving high satisfaction ratings. Skilled in problem-solving and inventory management, with a strong commitment to reliability and effective communication skills.
Overview
2026
2026
years of professional experience
Work History
Lead Delivery Driver/Appliance Installer
Brennan And Mackay Appliance
12.2020 - Current
Achieved high customer satisfaction ratings by consistently meeting or exceeding delivery expectations.
Collaborated with team members to develop innovative solutions for improving overall delivery operations.
Mentored new drivers, providing comprehensive training on company procedures and best practices.
Completed rush deliveries on tight timetables to satisfy customer needs.
Developed strong relationships with clients through clear communication and understanding their individual needs during the installation process.
Lifeguard
Goss Park
2016 - 2020
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming area.
Provided friendly customer service to guests and addressed concerns.
Improved visitor satisfaction by promptly addressing concerns and providing helpful information.
Shelf Stocker
Market Basket
2018 - 2019
Answered customer questions and provided detailed information.
Helped customers locate desired items
Checked and pulled defective or expired products from shelves.
Cashier
Tractor Supply
09.2020 - 11.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Accounting
Nashua Community College
Nashua, NH
12-2026
High School Diploma -
Wilton Lyndeborough
Wilton, NH
06-2019
Skills
Reliability and punctuality
Decision-making
Strong communication
Customer service
Multitasking and organization
Inventory management
Problem-solving capacity
Team leadership experience
Time management
Attention to detail
Adaptable scheduling
Dependable and reliable
Interests
I participate in various sports activities for physical activity, camaraderie, and personal growth
Gym Workouts
I enjoy cooking for friends and family gatherings
Personal Development and Self-Improvement
Volunteering with youth sports programs as an assistant coach