Cody Triplett
Olympia,WA
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
4
4
years of professional experience
Work History
Vaccination Specialist
Birds Eye Medical
09.2021 - Current
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Devised and implemented processes and procedures to streamline operations.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Observed packing operations to verify conformance to specifications.
- Frequently inspected production area to verify proper equipment operation.
Patient Care Coordinator
Dermatology Specialists Of Olympia
08.2020 - 09.2021
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Worked closely with patients to deliver excellent and direct individualized patient care.
- Delivered excellent patient experiences and direct care.
- Upheld confidentiality requirements and regulatory compliance guidelines.
- Assisted patients with completing necessary paperwork and forms to provide healthcare facilities with essential information to bill for services.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Coordinated transportation to get patients to and from medical appointments.
- Organized discharge planning for home care and rehabilitation care stays to ease patients' transition from hospital.
Automotive Detailer
Lacey Collision
08.2019 - 08.2020
- Planned and coordinated work for team of detailers.
- Reported customer-oriented issues immediately to supervisor for swift assistance and resolution.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Provided exceptional customer service and addressed customer inquiries.
Education
Associate of Arts -
South Puget Sound Community College
Olympia, WA12.2020
Skills
- Operational Enhancement
- Quality Assessments
- Personalized Customer Service
- Service Call Management
- Maintain Systems
- Balance Accounts
- Coordinate Supplies
- Health Informatics
- Management Collaboration
- Leadership
Timeline
Vaccination Specialist
Birds Eye Medical
09.2021 - Current
Patient Care Coordinator
Dermatology Specialists Of Olympia
08.2020 - 09.2021
Automotive Detailer
Lacey Collision
08.2019 - 08.2020
Associate of Arts -
South Puget Sound Community College
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