Summary
Overview
Work History
Education
Skills
Timeline
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Cody Wadkins

Summary

Hardworking Picker Packer experienced in warehouse safety and restocking duties. Accurately picks and packages items in preparation for shipment. Punctual, team-oriented employee willing to work overtime. Reliable warehouse associate skilled in order fulfillment. Hardworking professional with excellent troubleshooting abilities and workplace focus. Proficient in use of standard warehouse equipment and dedicated to safe operating practices.

Overview

14
14
years of professional experience

Work History

Packer/Order Picker

Amazon
11.2022 - Current
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Learning Ambassador train new hires for their day one

Call Center Customer Service Representative

Costco
10.2021 - 11.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Collections Representative

GC Services Call Center
11.2019 - 10.2021
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Negotiated to collect balance in full.
  • Achieved performance goals on consistent basis.
  • Resolved challenging situations with friendly but firm strategies.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Used scripted conversation prompts to convey current account information and obtain payments.

Yard Worker

Five Star Equipment Rental
06.2015 - 10.2019
  • Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
  • Operated forklift and power washer to complete assigned yard tasks.
  • Checked equipment for safety and functionality before operating.
  • Performed safety checks and routine maintenance on equipment, fostering safe operations.
  • Assisted customers with loading vehicles or answering product questions.

Yard Hand

Herc Rentals
08.2009 - 06.2015
  • Conducted general clean up of entire yard and facilities to maintain safe working environment.
  • Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
  • Operated forklift and power washer to complete assigned yard tasks.
  • Checked equipment for safety and functionality before operating.
  • Assisted customers with loading vehicles or answering product questions.
  • Performed safety checks and routine maintenance on equipment, fostering safe operations.

Education

High School Diploma -

Dibble High School
Dibble, OK
05.2009

Certificate of Completion - Building And Grounds

Mid-America Technology Center
Wayne, OK
05.2009

Skills

  • RF Scanning Devices
  • Optimize Storage
  • Merchandise Requisition
  • Cash Register Operation

Timeline

Packer/Order Picker

Amazon
11.2022 - Current

Call Center Customer Service Representative

Costco
10.2021 - 11.2022

Collections Representative

GC Services Call Center
11.2019 - 10.2021

Yard Worker

Five Star Equipment Rental
06.2015 - 10.2019

Yard Hand

Herc Rentals
08.2009 - 06.2015

High School Diploma -

Dibble High School

Certificate of Completion - Building And Grounds

Mid-America Technology Center

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Cody Wadkins