Cody Waggoner
RUSHVILLE,IN
Summary
Adept at diagnostics and troubleshooting, I significantly enhanced installation efficiency and customer satisfaction at Garage Door Doctor. My collaborative skills and commitment to safety practices fostered a team environment where continuous improvement was the norm. Achieved a notable reduction in callbacks through meticulous quality control, embodying the hard and soft skills employers value.
Professional installer with robust experience in equipment installation and maintenance, ensuring high-quality results and efficiency. Strong team collaborator, adaptable to changing needs, and reliable in all situations. Skilled in troubleshooting, technical adjustments, and customer service, with focus on safety and precision. Known for results-driven approach and effective problem-solving abilities.
Overview
8
8
years of professional experience
Work History
Installer
Garage Door Doctor
01.2021 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
- Reduced callbacks by thoroughly testing installed equipment for proper functionality before leaving the job site.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Trained new installers on best practices and company procedures, fostering a collaborative learning environment that strengthened overall team performance.
- Communicated quickly and accurately with supervisors about problematic sites, missed installations or other issues.
- Provided detailed documentation of completed work for accurate recordkeeping purposes, facilitating future maintenance or repairs as needed.
- Used appropriate PPE to reduce risks when working with electrical and communications systems.
- Reduced callbacks for installation adjustments by ensuring quality control during initial setup.
- Delivered training sessions to new hires, significantly improving their installation efficiency and safety awareness.
- Reduced installation times through meticulous planning and execution, enhancing customer satisfaction.
- Facilitated smoother installations, organizing tools and materials in advance.
- Enhanced reliability of installed systems by rigorously testing and troubleshooting each setup.
- Fostered culture of continuous improvement, sharing best practices with new installers to elevate team performance.
- Worked with diverse types of weather and ground conditions.
- Tested systems, noting issues and completing preventive maintenance.
- Diagnosed and repaired problems with electrical and mechanical systems.
Sander/general Labor
Monroe Custom Utility Bodies
01.2020 - 01.2021
- Operated sanders, grinders and basic hand tools.
- Contributed to a well-organized workspace by maintaining an orderly storage system for sandpaper, tools, and equipment.
- Demonstrated versatility in skillset by proficiently using both manual and power-operated sanders as needed for each job assignment.
Delivery/warehouse
Lumbermen's Inc.
01.2019 - 01.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
Steel Loader
O'Neal Steel
01.2017 - 01.2019
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Contributed to overall warehouse operations by assisting with various tasks as needed, fostering a collaborative work environment.
- Maintained a safe work environment with proper handling techniques and adherence to safety protocols.
- Checked accuracy of product packaging and labeling, rectifying any issues.
- Operated heavy machinery such as forklifts, pallet jacks, and hand trucks to safely transport materials within the warehouse.
- Improved efficiency in the loading process by implementing effective organizational and prioritization strategies.
Education
High School Diploma -
Rushville High School
Rushville, INSkills
- Following safety practices
- Worksite preparation
- Diagnostics and troubleshooting
- System repairs
- Residential and commercial installations
- Company vehicle maintenance
Timeline
Installer
Garage Door Doctor
01.2021 - Current
Sander/general Labor
Monroe Custom Utility Bodies
01.2020 - 01.2021
Delivery/warehouse
Lumbermen's Inc.
01.2019 - 01.2020
Steel Loader
O'Neal Steel
01.2017 - 01.2019
High School Diploma -
Rushville High School
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