Cody Walbeck

June 2023 - Current

• Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
• Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
• Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
• Collaborated with architects, engineers, and contractors to achieve seamless project execution.
• Supervised field crews to maximize quality and work efficiency.
• Managed subcontractors effectively, ensuring timely completion of tasks, safe job site, and high-quality workmanship.

June 2021 - June 2023

• Oversee daily, weekly and monthly business reporting and leverage information to optimize forecasting and future business planning
• Manage 20 plus team members from office staff to specialist
• Track KPIs against benchmarking, market trends and competitor activities to develop strategic improvement plans
• Manage multi-unit operations to develop teams and optimize workflows for maximum business results
• Drive continued growth across business areas by partnering with first-line management on revised approaches to customer service, sales and operational leadership
• Maintain positive customer relations by addressing problems head-on and implementing successful corrective actions

Glass Doctor - Ordering Manager

June 2020- June 2021

• Keeping cost of goods under certain percentages and in charge of ordering over 1 million dollars in material
• Maintained effective and lasting vendor relationships through dynamic communication, collaboration and intelligent questioning skills
• Identified new and more cost-effective suppliers through purchasing advantageous packages and cutting costs

Glass Doctor - Shop Manager

November 2019 - June 2020

• Managed inventory control and store opening and closing procedures
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
• Established and optimized schedules to keep coverage and service in line with forecasted demands
• Controlled costs by effectively negotiating with vendors, saving money on budget

December 2018 - November 2019

• Completed repairs and maintenance procedures for forklift, pallet jacks and man lifts, facility equipment, batteries and building maintenance repairs
• Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices
• Read and interpreted mechanical, electrical and hydraulic systems schematics and applied knowledge with each job
• Replaced major components, including drive units, hydraulic and power steering parts, with little supervision

January 2017- Janurary 2019

• Measured and maintained effectiveness of customer success by defining operational metrics, tracking systems and reporting to executive team
• Provide customer service and maintaining repeat customers
• Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
  

July 2016 - January 2017

• Demonstrated knowledge of local building codes and requirements on each project
• Utilized knowledge of carpentry and general construction to complete attractive finish work
• Read and understand building plans - while working around other contractors
• Installed and repaired Millwork
• Installed complete systems at new residential and business construction sites