Cody Whitehead
Troutdale,OR
Summary
Seasoned Operations Managers specializing in scaling anodizing operations. During 5 years of management, the company has scaled from 25 employees to 65 employees. During this process we had added several value added process to drive revenue. Yearly revenue has increased 2.5x and profit increased 5x.
Direct experience in laser marking, waste water treatment, Anodizing, Media Blasting, equipment design, PLC installation, Electrical schematics, Mechanical drawings, DEQ regulations.
Overview
7
7
years of professional experience
Work History
Operations Manager
Advanced Precision Anodizing
06.2019 - Current
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Developed and implemented strategies to maximize customer satisfaction.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Increased profit by streamlining operations.
- Implemented quality control systems to boost overall product consistency and reliability.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Manufacturing Engineer
Advanced Precision Anodizing
06.2017 - 06.2019
- Increased capacity utilization by identifying bottlenecks within the production process and implementing targeted improvements.
- Enhanced product quality by designing and executing rigorous testing protocols for all manufactured items.
- Identified problems and specific resolutions to fix defective, damaged, or malfunctioning parts, assemblies, equipment and systems.
- Optimized assembly line layouts to maximize productivity and improve overall workflow efficiency.
- Implemented cost-saving measures by identifying opportunities for reducing material waste in the production process.
Education
Bachelor of Science - Manufacturing Engineering
Oregon Institute of Technology
Klamath Falls, OR06.2017
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Employee Motivation
- Customer Relationship Management
- Workflow Optimization
- Process Improvement
- Conflict Mediation
- Cost Reduction
Timeline
Operations Manager
Advanced Precision Anodizing
06.2019 - Current
Manufacturing Engineer
Advanced Precision Anodizing
06.2017 - 06.2019
Bachelor of Science - Manufacturing Engineering
Oregon Institute of Technology
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