Cody Williams
Apache Junction,AZ
Summary
Dynamic and results-oriented professional with extensive experience at TD Synnex, specializing in strategic business management and development. Excelled in cultivating partner relationships, exceeding sales quotas, and enhancing vendor engagement through exceptional problem-solving and communication skills. Proven track record of driving customer retention and achieving targets, showcasing adaptability and teamwork.
Overview
18
18
years of professional experience
Work History
Strategic Business Manager II
TD Synnex
05.2022 - Current
- Educate partners on the partner program, detailing the steps to advance to higher partner levels and qualify for vendor incentives.
- Ensure partner accreditations are up-to-date and provide assistance in obtaining necessary training.
- Draft reports and documents to enhance communication between internal and external teams.
- Host meetings to discuss partner pipeline, training sessions, growth paths, introductions, information sharing, and issue resolution.
- Cultivate new partner relationships while nurturing and sustaining existing ones
Business Development Representative
TD Synnex
10.2018 - 05.2022
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed and maintained strong working relationships with professionals within assigned territory..
- Achieved or exceeded company-defined sales quotas.
- Maintained pipeline reports to track ongoing deals, ensuring company targets were met.
- Review partner financial data to proactively resolve any issues before they become problematic for both the partner and vendor.
Pre-Sales Engineer
TD Synnex
11.2016 - 10.2018
- Developed strong relationships with clients, resulting in repeat business and a high level of customer retention.
- Worked with customers and engineering team to determine equipment needs and system requirements.
- Maintained an efficient workflow to ensure customer satisfaction with turnaround times on configurations.
- Resolved technical issues during pre-sales engagements, demonstrating problem-solving skills that built customer trust in our solutions.
- Reviewed and applied various special pricing options to ensure customers received the best possible prices.
Vendor Solution Associate
TD Synnex
10.2006 - 11.2016
- Strengthened vendor and partner relationships through consistent open communication and by promptly addressing concerns and issues.
- Facilitated training sessions for new hires on vendor management best practices.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Reviewed customer purchase orders for compliance, processed them, ensured transmission to the vendor, and tracked orders until shipment.
Education
High School Diploma -
Dobson High School
Mesa, AZ05-2002
Skills
- Verbal and written communication
- Problem-solving
- Time management
- Teamwork and collaboration
- Vendor engagement
- Reliability
- Multitasking
- Adaptability and flexibility
Timeline
Strategic Business Manager II
TD Synnex
05.2022 - Current
Business Development Representative
TD Synnex
10.2018 - 05.2022
Pre-Sales Engineer
TD Synnex
11.2016 - 10.2018
Vendor Solution Associate
TD Synnex
10.2006 - 11.2016
High School Diploma -
Dobson High School
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