Hi, I’m
William Wooten
Logistics Specialist/Information Technology Supervisor
Saltillo,MS
Summary
Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with a superior work ethic and 10+ years in logistics.
Experienced media and communication equipment worker with broad knowledge of principles and operations of a variety of electronic equipment. Possesses excellent troubleshooting and problem-solving skills with the ability to interpret technical drawings and schematics.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
6
Certifications
Work History
United States Army
Satellite Communications System Operator
02.2022 - 05.2023
Job overview
- Enhanced satellite communication capabilities by implementing advanced troubleshooting techniques.
- Optimized system performance for seamless data transmission and improved network efficiency.
- Maintained high-quality satellite communications through rigorous equipment testing and calibration procedures.
- Streamlined the installation process of satellite communication systems, resulting in reduced setup time.
- Collaborated with cross-functional teams to develop comprehensive communication plans for complex missions.
- Monitored and analyzed system performance, providing vital feedback for continuous improvement efforts.
- Ensured uninterrupted communication services by swiftly identifying and addressing technical issues.
- Implemented preventive maintenance measures, reducing the frequency of equipment failures and service disruptions.
- Provided expert guidance on satellite communications during critical mission planning sessions, ensuring optimal results were achieved consistently.
- Conducted thorough risk assessments for potential interference sources, implementing mitigation strategies as needed.
- Served as a subject matter expert on Satellite Communications System Operator duties within the organization, leading training initiatives for new personnel.
United States Army
25Q Multichannel Transmission Systems Operator
04.2017 - 05.2023
Job overview
- Enhanced communication capabilities by installing, operating, and maintaining multichannel transmission systems.
- Ensured reliable network connectivity for military operations through diligent monitoring and troubleshooting of transmission equipment.
- Improved overall system performance by conducting regular inspections and performing necessary repairs on multichannel transmission equipment.
- Contributed to mission success by providing critical communications support during training exercises and deployments.
- Streamlined processes for efficient equipment setup, reducing deployment time in the field.
- Collaborated with other signal personnel to ensure seamless integration of communication systems within military networks.
- Safeguarded sensitive information by implementing proper security measures on all transmission equipment and adhering to established protocols.
- Increased team readiness by providing comprehensive training on the operation and maintenance of multichannel transmission systems.
- Facilitated clear lines of communication between units during field exercises, contributing to optimal situational awareness among team members.
- Coordinated efforts with other teams to establish effective communication links during joint operations.
- Supported command staff by delivering secure voice and data communications during critical missions and events.
- Served as subject matter expert on multichannel transmission systems within the unit, providing guidance and support to peers as needed.
William's Logistics
Logistics Specialist
06.2021 - Current
Job overview
- Enhanced delivery efficiency by planning and executing optimal routes.
- Ensured timely deliveries for customer satisfaction by adhering to strict schedules.
- Maintained a high level of safety awareness with thorough pre-trip inspections and adherence to traffic laws.
- Collaborated with dispatchers, providing clear communication for smooth operations.
- Managed accurate documentation, including logbooks and bills of lading, guaranteeing regulatory compliance.
- Provided excellent customer service during pick-ups and deliveries to maintain positive relationships with clients.
- Coordinated load assignments with team members for streamlined operations at distribution centers or warehouses.
- Adapted quickly to changing client needs, ensuring seamless service during high-pressure situations.
- Participated actively in ongoing professional development opportunities within the industry to stay current on trends and best practices.
Franks Package Store
Store Manager
10.2016 - 04.2017
Job overview
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Dick's Sporting Goods, Inc
Department Manager
01.2014 - 10.2016
Job overview
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Spearheaded staff recruitment efforts, interviewing candidates for open positions and selecting top talent to join the team.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Education
Itawamba Community CollegeFulton, MS
Associate of Arts from Social Studies Education
05.2024
3rd NCO Academy-154th Regiment (RTI)Camp Shelby, MS
Basic Leaders Course 600-C44(169hrs) from Organizational Leadership
02.2022
University Overview
- Commandant's List February 2022
- Ranked in Top 10 % of class
United States Army Cyber Center Of ExcellenceFort Gordon, GA
Multichannel Trans Sys Oper-Maint 102-25Q10(CP) from Signal/Geospatial Intelligence
03.2018
United States Army Infantry School, Fort BenningFort Benning, GA
Certificate of Training- BCT Completion from Basic Combat Training
11.2017
Skills
- Document Management
- Load Security
- Equipment Operation
- Route Management
- Transportation Safety
- Logistics Planning
- Dependable and Reliable
- Strong work ethic
- Adaptability and resilience
- Attention to detail
- Self-motivation and discipline
Accomplishments
Awards in order of precedence,
Army Commendation Medal- 2023
Army Achievement Medal-2019
Army Good Conduct Medal-2020
Army Reserves Components Achievement Medal-2021
National Defense Service Medal-2017
Global War on Terrorism Service Medal- 2019
Armed Forces Reserves Medal w/ M device-2019
NCO Professional Development Ribbon-2022
Army Service Ribbon-2017
Mississippi Medal of Efficiency-2022
Mississippi War Medal-2022
Mississippi Longevity Medal-2022
Marche Internationale de Diekirch Medal-2022
3rd NCO Academy Commandant's List-2022
United States Army Signal Corps Regimental Association Member since 2017
Certification
Secret Security Clearance
Associates of Arts- Education
Transmission Systems Certification
CLS Certified
Class A CDL
Fork Lift Certification
Affiliations
- Vintage Truck Restoration
- Veteran's Outreach Programs
- Traveling
Timeline
Satellite Communications System Operator
United States Army
02.2022 - 05.2023
Logistics Specialist
William's Logistics
06.2021 - Current
25Q Multichannel Transmission Systems Operator
United States Army
04.2017 - 05.2023
Store Manager
Franks Package Store
10.2016 - 04.2017
Department Manager
Dick's Sporting Goods, Inc
01.2014 - 10.2016
Itawamba Community College
Associate of Arts from Social Studies Education
3rd NCO Academy-154th Regiment (RTI)
Basic Leaders Course 600-C44(169hrs) from Organizational Leadership
United States Army Cyber Center Of Excellence
Multichannel Trans Sys Oper-Maint 102-25Q10(CP) from Signal/Geospatial Intelligence
United States Army Infantry School, Fort Benning
Certificate of Training- BCT Completion from Basic Combat Training
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