Summary
Overview
Work History
Education
Skills
Timeline
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Cody Worzella

Stevens Point,WI

Summary

Experienced assistant food service leader with a proven track record in delivering exceptional guest service and maintaining efficient kitchen operations. Known for dependability, efficiency, and the ability to engage customers and resolve issues effectively. Consistently achieves set goals and is committed to personal growth while dedicated to supporting the success of others. Recognized for a relentless drive to deliver excellence and foster a collaborative work environment.

Overview

3
3
years of professional experience

Work History

Assistant Food Service Leader

Kwik Trip
11.2023 - Current
  • Reduces, monitors food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Maintains compliance with all company policies, procedures, and local health regulations to ensure a safe and healthy work environment for all employees.
  • Increases sales through the promotion of daily specials and seasonal food products.
  • Handles customer complaints promptly and professionally, turning negative experiences into positive outcomes whenever possible.
  • Enhances team productivity by effectively delegating tasks.
  • Communicates menu options and expectations with Food Product Demonstrators (FPD) to improve Focus Day sales and reach the period's sampling budget.
  • Motivates staff to perform at peak efficiency and quality.
  • Analyzes sales data to identify trends and adjust purchasing decisions accordingly.
  • Delivers in-depth training to workers in food preparation roles to promote strong team performance.
  • Ensures food safety compliance by regularly conducting thorough inspections, audits of kitchen equipment and work areas.

Guest/Food Service Worker

Kwik Trip
03.2022 - 11.2023
  • Greeted guests upon arrival and provided assistance with check-out procedures.
  • Consistency worked towards reaching unit goals for Focus days, Kwik Chase, and general store expectations.
  • Answered guest inquiries regarding hotel services, facilities, and amenities in a professional and friendly manner.
  • Responded promptly to customer complaints and resolved issues in an efficient manner.
  • Opened and closed down chicken successfully and consistently.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.

Education

High School Diploma -

Stevens Point Area Senior High School
Stevens Point, WI
06.2023

Skills

  • Leadership
  • Friendliness and Kindness
  • Problem-Solving
  • Strong Work Ethic
  • Productivity and Efficiency
  • Positive Attitude
  • Food Safety Knowledge
  • Staff Training and Development
  • Sanitation Standards
  • Integrity
  • Highly Dependable

Timeline

Assistant Food Service Leader

Kwik Trip
11.2023 - Current

Guest/Food Service Worker

Kwik Trip
03.2022 - 11.2023

High School Diploma -

Stevens Point Area Senior High School

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Cody Worzella