Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cody Guy Lea

Texas City

Summary

Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment.

Overview

9
9
years of professional experience

Work History

Bartender Supervisor

Fish And Chips Houston
Kemah
07.2024 - Current
  • Inspected bar area to ensure cleanliness and proper setup.
  • Promoted a safe working environment by adhering to safety regulations and policies.
  • Provided exemplary customer service at all times while interacting with patrons.
  • Supervised day-to-day operations of the bar area ensuring compliance with health codes and sanitation standards.
  • Maintained accurate records of sales transactions using point-of-sale system.
  • Developed cost controls methods to reduce waste and maximize profits.
  • Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
  • Maintained accurate records of financial transactions using POS systems.
  • Monitored daily sales transactions to ensure accuracy.
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Supervised cleanliness of guest service areas before, during and after service.

Bartender

TopGolf
Webster
12.2017 - 07.2024
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Developed good working relationships with fellow employees through effective communication.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Performed opening and closing duties including restocking supplies.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment
  • Collected and organized daily till totals and tips.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
  • Effectively multitasked within fast-paced environment.
  • Worked in close collaboration with team members to ensure customers received high-quality service.

Bartender/Server

B.Jiggers (Holiday Inn)
Galveston
01.2016 - 12.2017
  • Prepared checks, itemizing total meal costs and taxes.
  • Filled condiments and napkin containers during slack periods.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Education

High School Diploma -

Texas City High School
06-2015

Skills

  • Drummer/Musician for 20years
  • Inventory management
  • Point of sale
  • Task Delegation
  • Customer service
  • Team supervision
  • Communication skills
  • Highly reliable
  • Improvising

Timeline

Bartender Supervisor

Fish And Chips Houston
07.2024 - Current

Bartender

TopGolf
12.2017 - 07.2024

Bartender/Server

B.Jiggers (Holiday Inn)
01.2016 - 12.2017

High School Diploma -

Texas City High School