Production Supervisor, Process Technician
Marcus Cody Mathis
Evco Plastics
Dalton,GA
3
Professional Certificates
15
Years of experience
IT professional with a Bachelor of Science in Information Technologies and CompTIA Network+ certification, backed by years of hands-on technical troubleshooting in a manufacturing environment. Experienced with networking fundamentals, Windows, MacOS, Linux, and SCADA systems, with a proven ability to quickly learn new technologies and solve technical problems through systematic analysis.
Education
Bachelor of Science - Information Technologies
Southern New Hampshire University | Manchester, NH | 05-2026
Certification
- CompTIA Network+ (N10-009, 2026)
- Google IT Support Professional (2026)
- Routsis Global Certification for Injection Mold Setters (2025)
- Expected: Security+ (January, 2027)
Work History
3 Years 11 Months
10.2022 - Current
3 Years 11 Months
Production Supervisor, Process Technician
Evco Plastics | Calhoun, GA
10.2022 - Current
- Support installation, configuration, maintenance, and monitoring of SCADA systems across production equipment, including industrial Ethernet connectivity, equipment communications, and real-time production monitoring.
- Diagnose and resolve hardware, network connectivity, HMI, and control-system faults on injection molding equipment using systematic troubleshooting and root cause analysis to minimize unplanned downtime.
- Troubleshoot industrial Ethernet connectivity and equipment communication issues involving HMIs, SCADA systems, network connections, and production equipment to maintain reliable operations.
- Use IQMS ERP/MES software to manage production workflows, operational data, reporting, and technical documentation within an enterprise manufacturing environment.
- Lead and coordinate daily operations for a technical team, prioritizing workloads, resolving issues, and maintaining accountability in a fast-paced environment.
- Train, mentor, and support employees on technical processes, standardized procedures, troubleshooting, and safe equipment operation.
- Collaborate with maintenance, engineering, quality, and management teams to resolve complex technical issues and coordinate operational priorities.
6 Years 2 Months
06.2016 - 08.2022
6 Years 2 Months
Service Technician
Stafford Lift Trucks | Resaca, GA
06.2016 - 08.2022
- Performed maintenance, repair, and preventive maintenance on industrial lift equipment to maximize reliability and performance.
- Diagnosed mechanical, hydraulic, and electrical system issues using systematic troubleshooting techniques.
- Contributed to a 17% increase in sales through quality service, customer education, and effective recommendations.
5 Years 3 Months
05.2011 - 08.2016
5 Years 3 Months
Asset Protection Associate
Wal-Mart | Dalton, GA
05.2011 - 08.2016
- Monitored CCTV and surveillance systems to identify security risks, investigate incidents, and support loss prevention efforts.
- Diagnosed hardware issues and assisted with installation and maintenance of surveillance camera systems.
- Conducted investigations involving internal and external theft while documenting findings and coordinating with law enforcement when necessary.
- Applied analytical thinking, attention to detail, and systematic problem solving to identify security vulnerabilities and mitigate operational risk.
Skills
TCP/IP
DHCP
DNS
IPv4 & IPv6
Network Troubleshooting
Manufacturing Process Optimization
Process Monitoring
Network Monitoring
Work Preference
Desired Job Title
IT Support SpecialistNetwork SpecialistNOC TechnicianJunior System AdministratorDesktop Support Junior Network Administrator
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Dalton, GA
Open to relocation:
No
Important To Me
Career advancementPersonal development programsHealthcare benefitsCompany CultureWork-life balanceFlexible work hours
Timeline
Production Supervisor, Process Technician
Evco Plastics
10.2022 - CurrentRead more
Service Technician
Stafford Lift Trucks
06.2016 - 08.2022Read more
Asset Protection Associate
Wal-Mart
05.2011 - 08.2016Read more
Southern New Hampshire University - Bachelor of Science, Information Technologies
Read more