Cody N. Gore
Seattle-Tacoma Metro Area,WA
Summary
Motivated leader and project manager with 15 years of experience supervising small and large teams with measured results. 10+ years of leadership experience including duties as a trainer, office manager, and administrative assistant in a high-functioning and fast-paced environment. Dedicated and detail-oriented professional with expertise in optimizing performance and procedures while maintaining a cohesive team workspace. Continuously challenging myself and always ready and willing to learn new skills and develop in new roles.
Overview
12
12
years of professional experience
Work History
National Co-Chair, Partner Networks
Starbucks Coffee Company
Seattle, Washington
09.2022 - Current
- Led company-wide initiatives on immigrant and refugee inclusion efforts alongside Diversity & Inclusion to establish open, warm, and welcoming environments for people of all backgrounds.
- Evaluated company diversity and inclusion programs and monitored implementation and compliance with regulations to achieve objectives.
- Provided perspective and insights to stakeholders by leading cross-functional teams in outreach to non-government organizations / non-profit organizations, defining blueprints for charity drives, hiring initiatives, and changes to human resources policy.
- Liaised with various communications teams to develop engaging and inspiring marketing strategies for immigrant hiring, internal employee support networks, and awareness.
- A primary representative for Starbucks Coffee Company on all immigrant & refugee diversity and inclusion initiatives.
Multi-Unit Store Manager
Starbucks Coffee Company
Seattle-Tacoma Metro Area, Washington
03.2022 - Current
- Successfully elevated average yearly cafe revenue from 900,000 to 1.1 million dollars per year within 3 quarters of operations.
- Managed up to 55 hourly employees across two different locations and actively developed two hourly partners into salaried leadership roles.
- Led store to #1 out of 30 neighboring stores in Customer Service scores and Store Operations scores in under one year.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and led with change.
- Acted as a brand and employment ambassador for veteran hiring initiatives for a leading Fortune 500 company, including the planning and implementation of external job fairs.
- Nominated and served as the area Armed Forces Network Ambassador, serving as a success coach for transitioning veterans into the company.
- Led the district in customer satisfaction by elevating the store from a 58 to 70 customer satisfaction score, paving the way as a leading customer engagement store in the area.
Program Coordinator | Military Recruitment
United States Department Of Defense
Seattle, WA
10.2020 - 03.2022
- Department of Defense Project Manager and liaison for the Career Exploration Program. A primary DoD representative across more than 75 school districts in Washington State. Providing high school and college students resources to become prospective federal applicants and future federal employees.
- Maintained partnerships and networking relationships with recruiters from all six military branches, public school board members, and Department of Defense employees for a nationwide job skills program impacting more than 5,000 students per year across my area of responsibility.
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments and numerous state, local, and federal government bodies.
- Developed a successful marketing strategy for recruitment across 5 states, impacting more than 25,000 students from 16-21.
- Updated operational methods, oversaw accounting procedures, tracked information, and compiled data to improve program efficiency.
- Launched and oversaw Project Management training programs to include instruction on methods like Waterfall, Agile/Scrum, and Lean Six Sigma to streamline project planning across several different teams.
- Organized and managed complex federal education program development from conception through successful execution.
- Prepared monthly reports for upper management including marketing and networking goals with more than 100 school districts.
- Authored and presented a complex marketing report to top leaders of US Army Pacific Command that would go on to impact recruiting initiatives across the entire western United States.
Section Leader | Non-Commissioned Officer
United States Army
Tacoma, Washington
10.2010 - 09.2020
- Supervised, encouraged, and evaluated cross-functional teams by coaching and empowering team members to meet overall unit goals.
- Conducted performance reviews to identify junior soldier strengths and encourage professional development opportunities.
- Mentored and supervised more than 100 soldiers over numerous command teams throughout nearly 10 years of service.
- Managed budgets, appointment scheduling, employee and event itineraries, and accounts to improve productivity initiatives.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve personnel performance. Provided career roadmaps and mentored junior service members to isolate problem areas and improve performance rates.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Obtained and enhanced quality benchmarks and objectives by developing and implementing standard practices and control plans.
Education
Bachelor of Arts - Mass Communications & Media
Arizona State University
Tempe, Arizona 04.2024
Skills
- Recruiting & Hiring
- Social Media Marketing
- Brand Ambassadorship
- Microsoft Office & Teams
- Project Coordination
- Program Management
- Team Leadership
- Human Resources
- Extensive Leadership Experience
- Payroll Processing
Additional Information
References available upon request
Timeline
National Co-Chair, Partner Networks
Starbucks Coffee Company
09.2022 - Current
Multi-Unit Store Manager
Starbucks Coffee Company
03.2022 - Current
Program Coordinator | Military Recruitment
United States Department Of Defense
10.2020 - 03.2022
Section Leader | Non-Commissioned Officer
United States Army
10.2010 - 09.2020
Bachelor of Arts - Mass Communications & Media
Arizona State University
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