Cody Powell

Work History

Chief Operating Officer

Coje Consultants

01.2023 - 01.2025

Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
Mentored team members by sharing knowledge, offering guidance, and providing constructive feedback; fostering a culture of continuous learning and development within the organization.
Oversaw day-to-day operations across multiple departments, ensuring timely delivery of projects and streamlined workflows.
Guided teams through periods of significant change by providing clear communication and decisive leadership during transitions.
Enhanced company reputation by establishing strong relationships with clients, partners, and stakeholders.
Drove revenue growth with the successful launch of new products and services to meet customer needs.
Championed adoption of customer relationship management (CRM) software, enhancing sales team efficiency and customer engagement.
Oversaw divisional marketing, advertising and new product development.
Oversaw business-wide changes to modernize procedures and organization.
Implemented proactive measures for maintaining data quality, by conducting regular audits and implementing data validation rules for CRM entries.
Enabled more personalized customer interactions, integrating social media channels into the company''s CRM strategy.
Enhanced customer satisfaction by streamlining CRM processes and implementing user-friendly tools.
Facilitated seamless communication between departments, integrating CRM with other business systems.
Boosted sales productivity with improved lead tracking and management features within the CRM platform.
Developed customized reports for improved sales forecasting and accurate performance tracking.
Developed creative design for print materials, brochures, banners, and signs.
Created engaging social media graphics that drove user engagement and increased online visibility.
Increased sales revenue by developing and implementing effective sales strategies in assigned territory.
Increased sales revenue through extensive market research and implementing effective sales strategies.
Handled confidential and sensitive information with discretion and tact.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Organized and coordinated conferences and monthly meetings.

Internal Operations Manager

Sterling Rose Consulting Corp

02.2020 - 01.2023

Managed the implementation of new software systems, ensuring smooth transitions and minimal disruptions to daily operations.
Designed internal audit processes that ensured adherence to company policies, regulations, and best practices.
Coordinated efforts among different departments to improve overall efficiency in meeting organizational goals effectively.
Implemented risk management strategies to mitigate potential issues within business operations proactively.
Reduced operational costs by identifying inefficiencies and reallocating resources accordingly.
Boosted team morale and job satisfaction through regular performance reviews, constructive feedback, and recognition programs.
Maintained statistical database of customers using Zoho for types of customer complaints, resolutions offered by organization and satisfaction rating by customer.

Shipping Manager

CKK Industries

05.2015 - 01.2020

Pulled, verified, and packaged items for shipment.
Prepared shipping documents and invoices, processed payments, and fielded client questions.
Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
Reduced order errors with thorough quality control checks before dispatching shipments.
Maintained positive relationships with representatives of UPS, FedEX, USPS, and DHL shipping companies.
Collaborated with sales team to ensure accurate order fulfillment and timely delivery of priority shipments.
Negotiated favorable freight rates with carriers, leading to reduced transportation costs.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Determined most cost-effective procedures and routes for shipments.
Set up local, domestic and international shipments according to postal, shipper and foreign regulations.
Organized storage areas to optimize materials movements and minimize labor hours.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Collaborated with sales representatives to ensure seamless transition from boat sales to after-sales service for new clients.
Utilized sales techniques to build customer interest and close sales.
Average 98% accuracy
Shipped over 5,000 parcels monthly

Dock Forklift Driver

Road Runner Transportation

06.2019 - 12.2019

Consistently met or exceeded performance metrics while adhering to workplace safety standards.
Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
Streamlined cargo handling processes by effectively prioritizing tasks based on shipment schedules.
Efficiently navigated narrow aisles while transporting products without causing damage or injury.
Assisted in inventory management, utilizing barcode scanners and computer systems for accurate recordkeeping.
Implemented best practices in material handling techniques resulting in reduced workplace accidents and increased overall safety.
Enhanced order processing speed by skillfully stacking pallets according to specified guidelines.
Improved warehouse efficiency by expertly operating forklifts and other heavy machinery.
Reduced product damage by carefully maneuvering forklift to load and unload materials from trucks, racks, and shelves.

Construction Worker

Five Star Renovations

04.2014 - 04.2015

Communicated with supervisor to report progress, discuss issues and seek guidance.
Kept detailed records of field measurements and data.
Minimized potential hazards through adherence to safety guidelines during all field assignments.
Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
Delivered high-quality work by diligently following standard operating procedures.
Over looked sub contractors at all on going jobs
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained clean and organized job sites, contributing to a safe working environment for all employees.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Flooring Installer

Armins Floor

11.2013 - 02.2014

Cut and trimmed flooring to fit around obstacles and within tight spaces.
Maintained clean job sites by disposing of debris responsibly and organizing tools for efficient workflow.
Installed various types of flooring materials, including hardwood, laminate, tile, and carpet for diverse clientele.
Performed thorough inspections of subfloors before installing new materials, identifying potential issues and addressing them proactively.
Reduced material wastage by accurately measuring and cutting flooring materials according to project specifications.
Collaborated with team members to efficiently complete large-scale commercial flooring installations.

Sign Installer

Addresses Of Distinction

10.2012 - 10.2013

Improved client satisfaction by efficiently installing and maintaining high-quality signage for various businesses.
Evaluated job sites before beginning work, identifying potential hazards or obstructions that could impact the installation process.
Effectively managed multiple concurrent assignments while maintaining a high level of attention to detail and adherence to quality standards.
Optimized workflow efficiency by troubleshooting issues and implementing corrective actions in the installation process.
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.

Restaurant Waiter

Taco Mac

05.2012 - 09.2012

Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Restaurant Busser

Stevie B's

02.2012 - 05.2012

Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
Assisted servers in managing their sections effectively, providing timely water refills and bread service.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.

Restaurant Server

Brickhouse Tavern

11.2011 - 02.2012

Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
Optimized drink-making efficiency by mastering the use of various bar equipment and tools, such as cocktail shakers, muddlers, and strainers.
Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
Handled customer complaints professionally, resolving issues in a timely manner to maintain guest satisfaction.
Reduced order wait times by quickly processing transactions using point-of-sale systems.
Strengthened relationships with regular patrons through personalized interactions while maintaining professional boundaries.
Cultivated warm relationships with regular customers.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.

Roofing Laborer

Carlsons Roofing

02.2011 - 07.2011

Removed old roofing material and properly disposed of all debris to maintain clean, organized work sites.
Performed job duties at low, medium, and advanced heights on regular basis while observing safety protocols to avoid possibility of accidents and falls.
Completed residential and commercial projects with tight schedules by working effectively with fellow team members.
Maintained good physical fitness in order to maintain proper balance on inclined surfaces and at high levels off ground.
Ensured customer satisfaction by maintaining a clean work area and promptly addressing concerns.
Expedited task completion through proficient use of hand tools, power tools, and other specialized equipment.
Enhanced team productivity by assisting with the repair and replacement of various roofing systems.

Expeditor

Johnny Leverock Seafood House

03.2010 - 02.2011

Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
Improved delivery times by closely monitoring and prioritizing urgent orders.
Supported inventory management efforts, assisting in tracking supply levels and replenishing as needed.
Reduced order errors by maintaining clear, organized tickets for the cooking staff.
Maintained high food quality standards with frequent checks on prepared dishes before serving.

Summary

Overview

Work History

Chief Operating Officer

Internal Operations Manager

Shipping Manager

Dock Forklift Driver

Construction Worker

Flooring Installer

Sign Installer

Restaurant Waiter

Restaurant Busser

Restaurant Server

Roofing Laborer

Expeditor

Education

High School Diploma -

Skills

Accomplishments

Certification

Interests

Timeline

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