Cody Van Dyk
Caratunk,MN
Summary
Dynamic sales professional with extensive experience at Verizon Wireless, excelling in customer service and employee development. Proven track record of enhancing sales efficiency through innovative strategies and effective team leadership. Skilled in cash management and product education, driven to surpass targets while fostering a welcoming collaborative environment.
Overview
8
8
years of professional experience
Work History
Kiosk Sales Specialist
Verizon Wireless
06.2025 - 12.2025
- Represented Verizon within Best Buy stores around the Twin Cities metro area.
- Assisted customers in selecting mobile devices and plans based on individual needs.
- Educated customers on product features, benefits, and promotions effectively.
- Operated point-of-sale systems for transactions and inventory management.
- Maintained visual merchandising standards to enhance customer experience.
- Collaborated with team members to achieve mutual sales goals while maintaining a supportive work environment.
- Maintained and organized my personal sales funnel, tracking leads through each stage and prioritizing client engagement.
- Built positive connections with customers to encourage repeat business and referrals.
Sales Manager
Verizon Wireless
02.2022 - 05.2025
- Trained and mentored team members to improve performance and achieve sales targets.
- Ensured the appearance of the store aligned with brand identity and planogram.
- Collaborated with cross-functional teams to enhance results and to increase efficiency.
- Managed the sales funnel for the store, ensured leads were engaged efficiently.
- Implemented a sales quote format which was later added into our point-of-sale system that increased transaction efficiency for large orders.
- Designed contests for the store aligned with our sales goals to keep the team motivated.
- Securely handled cash transactions, deposits and change orders, routinely validated that counts and records were correct.
Sales Associate
Verizon Wireless
04.2021 - 02.2022
- Enhanced customer experience through personalized service and product knowledge.
- Executed sales strategies to meet monthly targets and drive revenue growth.
- Collaborated with team members to optimize sales process and results.
- Utilized CRM systems to track customer interactions and provide prompt follow-up service.
- Trained new associates on product features, sales techniques, and company policies.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Resolved customer inquiries efficiently, ensuring high satisfaction levels and loyalty retention.
Sales Associate
Fleet Farm
06.2020 - 03.2021
- Collaborated with team members to optimize inventory management processes.
- Securely handled cash transactions, ensured that till counts were correct.
- Analyzed customer feedback to identify trends and recommend improvements in service delivery.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Tech Consultant
Target
06.2018 - 05.2020
- Analyzed customer needs to build electronic solution packages for best fit.
- Boosted sales by creating visually appealing retail displays to showcase available products and services.
- Collaborated with team members to ensure timely restocking of retail items within the electronics department.
- Trained new hires on store policies and procedures, ensuring seamless integration into the retail team dynamic.
- Helped other departments within the store such as grocery, warehouse, merchandising and cashier as needed.
Education
Associate Degree - Graphic Design And Business Management
Dunwoody College of Technology
Minneapolis, MN05-2021
Skills
- Goal Oriented
- Product Education
- Employee Development
- Cash Management
- Promotional awareness
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Strong communication and interpersonal skills
- Multitasking
- Team leadership
Timeline
Kiosk Sales Specialist
Verizon Wireless
06.2025 - 12.2025
Sales Manager
Verizon Wireless
02.2022 - 05.2025
Sales Associate
Verizon Wireless
04.2021 - 02.2022
Sales Associate
Fleet Farm
06.2020 - 03.2021
Tech Consultant
Target
06.2018 - 05.2020
Associate Degree - Graphic Design And Business Management
Dunwoody College of Technology