Compassionate professional specializing in client care and technical support. Demonstrated success in fostering client satisfaction through effective communication and problem-solving skills, while maintaining a safe and organized environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Technical Manager
Peter Piper Pizza
Phoenix, Arizona
12.2021 - Current
Resolved technical issues promptly, minimizing service delivery disruptions and maintaining customer satisfaction.
Provided technical support for hardware, software and networking issues.
Implemented cost-effective solutions to improve operational efficiency in service areas.
Coordinated with vendors to secure timely delivery of supplies and equipment services, supporting operational continuity.
Oversaw equipment maintenance, ensuring optimal performance and compliance with safety standards.
Caregiver
Desert Haven
Phoenix, Arizona
10.2017 - 01.2025
Assisted clients with bathing, dressing, and personal hygiene routines to promote comfort and dignity.
Assist clients with proper transfer devices safely and accurately.
Created a safe environment for patients by providing appropriate safety measures including fall prevention protocols.
Performed light housekeeping tasks, including laundry and changing linens, to support overall care and well-being.
Administered medications in compliance with physician orders and maintained accurate records.
Performed vital signs checks on assigned patients at scheduled intervals.
Prevention of incontinence and pressure related injuries.
Elderly Caregiver
A Touch of Desert Class
Phoenix, Arizona
08.2018 - 01.2020
Provided compassionate care and companionship to elderly clients daily.
Supported clients in personal hygiene and daily living activities to promote dignity and independence.
Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
Monitored medication schedules and ensured compliance with prescriptions.
Ensured clean, safe, and organized living environments for clients, enhancing comfort and well-being.
Delivered companionship and emotional support to elderly clients, fostering connection and emotional stability.
Developed strong relationships with clients based on trust and respect.
Communicated effectively with families regarding client well-being and care updates.
Game Room Attendant
Peter Piper Pizza
Phoenix, Arizona
04.2010 - 05.2018
Assisted customers with game selections, enhancing their experience through effective troubleshooting support.
Collaborated with team members to streamline game room operations and boost guest satisfaction.
Monitored game room activities to maintain a clean, safe environment for guests.
Organized and cleaned gaming equipment to enhance overall appearance and functionality.
Maintained inventory of game supplies and reported shortages to management promptly.