COE ANDREWS
Ormond Beach,FL
Summary
Energetic and results-driven Bar and Restaurant Manager, and Service Expert with a proven track record of leading successful operations, delivering exceptional guest experiences, and building high-performing teams. Thrives in fast-paced environments, specializing in opening new venues, driving revenue through innovative event planning, and building lasting client relationships. Passionate about excellence, hospitality, and making every service moment count.
Overview
31
31
years of professional experience
Work History
Bartender
Crabby's Oceanside
Daytona Beach, FL
01.2023 - Current
- Deliver exceptional bar service by crafting a wide range of cocktails and beverages while maintaining a vibrant and welcoming atmosphere for guests.
- Manage high-volume drink orders efficiently during peak hours, ensuring fast service without compromising quality or customer satisfaction.
- Maintain cleanliness, organization, and full bar readiness, adhering to health and safety standards while providing a seamless guest experience.
General Manager
Blue Ruby
Flat Rock, North Carolina
01.2022 - 01.2023
- Developed strategic plans to enhance overall operational performance.
- Directed daily operations to ensure efficient workflow and productivity.
- Implemented process improvements to streamline business operations and reduce costs.
- Trained and mentored staff to foster skill development and teamwork.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Shift Manager |Bartender| Server
Green River BBQ
Saluda, NC
01.2017 - 01.2022
- Delivered outstanding guest service, building strong customer loyalty and repeat business.
- Managed hosting, expo, and front-of-house operations to maximize dining room flow and customer satisfaction.
- Inventory Control
Manager| Bar Manager
Never Blue
Hendersonville, NC
01.2006 - 01.2017
- Directed daily operations, managing purchasing, inventory control, vendor negotiations, and staff scheduling.
- Designed and executed high-impact events, boosting traffic and sales during peak and off-peak periods.
- Led guest services with a focus on rapid problem resolution, reservation management, and VIP event coordination.
- Elevated bar service standards, resulting in higher guest satisfaction ratings.
Manager| Bar Manager
Rosie O'Grady's
New York City, NY
01.2004 - 01.2006
- Oversaw daily operations and ensured compliance with company policies.
- Managed team schedules and delegated tasks for efficiency.
- Developed training programs to enhance employee skills and performance.
- Collaborated with departments to streamline workflows and improve communication.
- Implemented strategies to optimize inventory management and reduce costs.
- Conducted performance reviews and provided constructive feedback to staff.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Manager
Mexicali
Los Angeles, CA
01.2000 - 01.2004
- Spearheaded the launch of a new flagship location on Sunset Boulevard, hiring, training, and coaching over 40 staff members.
- Developed and optimized floor plans, scheduling systems, and server training modules to drive operational success.
- Delivered frontline service and team leadership, maintaining a vibrant, guest-focused environment.
- Implemented training programs for staff development and skill enhancement.
- Led team meetings to align project goals and expectations.
- Analyzed performance data to identify areas for improvement.
- Fostered a positive work environment through effective communication and support.
- Monitored staff performance and addressed issues.
Management Assistant | Senior Server
Trio's A Brick Oven Café
Greenville, SC
01.1995 - 01.2000
- Supported management in service flow coordination and staff supervision.
- Led server training programs, boosting service efficiency and team morale.
- Assisted in handling large-volume events, ensuring seamless food service delivery.
Education
Associate Degree -
Los Angeles Film School
Los Angeles, CAHigh School Diploma -
Oak Forest Academy of Performing Arts
AB-Tech Community College
Asheville, NCLos Angeles City College (LACC)
Los AngelesSkills
- Restaurant & Bar Leadership
- Inventory Management & Vendor Relations
- Staff Hiring and Training
- Customer Experience & Conflict Resolution
- New Restaurant Launches
- Catering: Business, Banquets, Private Events
- Strategic Scheduling & Workflow Optimization
- Inventory management
- Cocktail preparation
- Event planning
- Bartending techniques
- Team leadership
- Staff training
- Operational efficiency
- Conflict resolution
Timeline
Bartender
Crabby's Oceanside
01.2023 - Current
General Manager
Blue Ruby
01.2022 - 01.2023
Shift Manager |Bartender| Server
Green River BBQ
01.2017 - 01.2022
Manager| Bar Manager
Never Blue
01.2006 - 01.2017
Manager| Bar Manager
Rosie O'Grady's
01.2004 - 01.2006
Manager
Mexicali
01.2000 - 01.2004
Management Assistant | Senior Server
Trio's A Brick Oven Café
01.1995 - 01.2000
Associate Degree -
Los Angeles Film School
High School Diploma -
Oak Forest Academy of Performing Arts
AB-Tech Community College
Los Angeles City College (LACC)
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