Coen England
Decatur
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
4
4
years of professional experience
Work History
Baristas
7brew, Enterprise Alabama
09.2025 - Current
- Demonstrate the use of retail equipment, such as espresso machines.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Slice fruits, vegetables, desserts, or meats for use in food service.
- Order, receive, or stock supplies or retail products.
- Take out garbage.
- Wrap, label, or date food items for sale.
- Weigh, grind, or pack coffee beans for customers.
- Stock customer service stations with paper products or beverage preparation items.
- Provide customers with product details, such as coffee blend or preparation descriptions.
- Set up or restock product displays.
- Prepare or serve menu items, such as sandwiches or salads.
- Serve prepared foods, such as muffins, biscotti, or bagels.
- Describe menu items to customers, or suggest products that might appeal to them.
- Clean service or seating areas.
- Take customer orders and convey them to other employees for preparation.
- Clean or sanitize work areas, utensils, or equipment.
- Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
- Receive and process customer payments.
Cashiers
Wakefields, Decatur Alabama
06.2023 - Current
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Process merchandise returns and exchanges.
- Request information or assistance, using paging systems.
- Help customers find the location of products.
- Answer customers' questions, and provide information on procedures or policies.
- Answer incoming phone calls.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Assist customers by providing information and resolving their complaints.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Cashiers
Blue Dolphin Pools, Decatur Alabama
01.2022 - 07.2022
- Provided services to treat peoples pools for them.
- Load and unload chemicals
- Test pool samples, suggest what they need to fix their pools.
- Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Process merchandise returns and exchanges.
- Request information or assistance, using paging systems.
- Help customers find the location of products.
- Answer customers' questions, and provide information on procedures or policies.
- Answer incoming phone calls.
- Establish or identify prices of goods, services, or admission, and tabulate bills, using calculators, cash registers, or optical price scanners.
- Monitor checkout stations to ensure they have adequate cash available and are staffed appropriately.
- Assist customers by providing information and resolving their complaints.
- Issue receipts, refunds, credits, or change due to customers.
- Greet customers entering establishments.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Education
High School -
Priceville High School
Decatur, Alabama05.2025
Associate - Business Management
Enterprise State Community College
Enterprise, Alabama05.2027
High School - undefined
East Lawrence High School
Trinity, Alabama09.2022
Skills
- Release Management
- Communication Strategies
- Change Management Processes
- Change Requests
- Communication Planning
- Business Transformation
- Dashboard
- Business Operations
- Workflow Management
- Business Process
- Organizational Development
- Organizational Leadership
- Continuous Improvement Process
Timeline
Baristas
7brew, Enterprise Alabama
09.2025 - Current
Cashiers
Wakefields, Decatur Alabama
06.2023 - Current
Cashiers
Blue Dolphin Pools, Decatur Alabama
01.2022 - 07.2022
Associate - Business Management
Enterprise State Community College
High School - undefined
East Lawrence High School
High School -
Priceville High School