Amanda Hays

With over a decade of hands-on experience in Customer Success, Technology Implementation, and Professional and Legal Research across fields like Real Estate, Family Law, Employment Rights, and Medical Benefits, I am a versatile problem-solver and a trusted resource. My unique blend of industry insight, technical skill, and genuine empathy helps clients and teams confidently navigate complex systems—whether untangling legal questions, optimizing streamlined support processes, or advocating for patients who don’t even know where to begin.

I approach every project with a forward-thinking strategy and a commitment to making things simpler and more impactful. I enjoy the challenge of building processes from the ground up, creating engaging tutorials, clear guides, and intuitive tools that empower teams and clients alike. My goal is to make daily operations smoother and smarter for everyone involved.

Known for my responsiveness, meticulous organization, and people-centered approach, I thrive in fast-paced environments where thoughtful service and genuine care set great support apart. I’m dedicated to exceeding expectations, bringing a mix of creativity, innovation, and personal touch to every project to ensure meaningful, lasting improvements for those I serve.

When I'm not navigating the adventures of raising three teenagers, you can find me indulging in a few passions of my own. I specialize in the art of embarrassing my kids simply by existing. My downtime is filled with gardening, cross-stitching, diving into a good book, listening to true crime and conspiracy podcasts, and enjoying snacks of all kinds, especially french fries.