Summary
Overview
Work History
Education
Skills
Websites
Leadership Experience
Activities
Certification
Timeline
Generic

Cohen Jernigan

Glendale,AZ

Summary

Skilled esthetician known for high productivity and efficient task completion. Possess specialized skills in facial treatments, chemical peels, and skin analysis. Excel in communication, time management, and client satisfaction, ensuring optimal service delivery in every interaction. Furthermore, I am passionate about enhancing beauty and wellness through comprehensive skincare routines. Known for productive and efficient task completion with a focus on client satisfaction. Skilled in facial treatments, skin analysis, and product recommendation to address diverse skin concerns. Excel in communication, empathy, and time management to provide exceptional customer service and foster lasting relationships.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Esthetician

Clovr Life Spa
Phoenix, Arizona
08.2022 - Current
  • Utilized advanced skills in skin analysis to offer personalized recommendations
  • Facial treatments and massage techniques
  • Chemical peels and microdermabrasion.
  • Assisted in the development of customized skin care regimens for clients.
  • Maintained cleanliness of treatment room and equipment between appointments.
  • Demonstrated proper use of all products to ensure client satisfaction with results.
  • Client education and skincare advice
  • Product knowledge and recommendations
  • Exceptional customer service and communication
  • Familiarity with health and safety regulations.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.

Lead Hostess

Clovr Life Spa
Phoenix, AZ
08.2021 - 08.2022
  • Developed relationships with regular customers to encourage repeat business opportunities.
  • Managed staff by providing training, scheduling shifts, assigning duties, resolving conflicts and taking disciplinary action when necessary.
  • Provided assistance to other departments during peak hours if needed.
  • Resolved customer complaints promptly with tactful diplomacy.
  • Assigned tasks to other hostesses based on their skill level or experience.
  • Received payment from customers, processed credit cards and issued change or receipts as needed.
  • Communicated any issues or complaints to management in a timely manner.
  • Greeted customers, answered questions about menu items and specials, and provided general information about the restaurant.

SALESPERSON

Arrowhead
Phoenix, AZ
01.2019 - 02.2020
  • Contributed to sales success by organizing activities, meeting objectives, and ensuring a clean customer environment.
  • Strengthened customer experience by supporting fellow employees and fostering a cohesive team environment.
  • Awarded Salesperson of the Month Certificate for providing exceptional customer service.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Maintained accurate records of customer interactions and transactions.
  • Advised customers on the latest product features and benefits.
  • Provided personalized service to build relationships with customers.
  • Collaborated with team members to develop effective sales plans.

BARISTA/ SERVER/BARTENDER

43rd and Dunlap
AZ
05.2018 - 12.2019
  • Greet, welcome and seat customers and answer questions in a friendly, outgoing, warm and welcoming manner
  • Assist in determining flow of the restaurant and seating
  • Take drink orders, bus tables and aid our dining room servers when necessary
  • Responsible for totaling bill, accepting payment and making correct change for customers
  • Developed day-to-day postings and community management for client profiles resulting in 10% traffic increase
  • Awarded 4 Partner of the month for providing exceptional customer service and teamwork.

Education

Bachelor of Science - Pre-Med

Arizona State University
Tempe, AZ
05.2023

Esthetic License - Esthetician

The Studio Academy of Beauty
Phoenix, AZ
03-2022

Associate in Medical Studies and General Sciences - Pre-med/ Stem program

Glendale Community College
12.2020

Skills

  • Ability to demonstrate good judgment
  • Proficient in time management
  • Ability to organize and manage multiple priorities
  • Ability to account for all funds collected through activities fees
  • Ability to work an adjusted work schedule
  • Ability to drive large vehicles, shuttles and/or vans
  • Ability to learn new programs
  • Help in creating a courteous, friendly, professional work environment
  • Reservation Management
  • Strong leadership
  • Upselling strategies
  • Marketing support
  • Policy Enforcement
  • Team Management
  • Guest Relations
  • Task Delegation
  • Phone Etiquette
  • Staff Training

Leadership Experience

  • Displays a helpful, cooperative and positive attitude towards superiors and co-workers.
  • Voluntarily assists co-workers in order to complete important department projects.
  • Consistently friendly and available to others.
  • Uses effective listening skills.
  • Has a team player attitude.

Activities

Marys Food Bank

Certification

  • Esthetic License
  • Dermalogica Clean Touch Certification 2020
    • OSHA 10 Healthcare Certification 2020
    • Aesthetics Certificate of Completion-West Mec 2021|
    • Aesthetician License- Arizona State Board of Cosmetology 2022
    • Classic Eyelash Extension Certification-3D Beauty 2022
    Awards

Timeline

Esthetician

Clovr Life Spa
08.2022 - Current

Lead Hostess

Clovr Life Spa
08.2021 - 08.2022

SALESPERSON

Arrowhead
01.2019 - 02.2020

BARISTA/ SERVER/BARTENDER

43rd and Dunlap
05.2018 - 12.2019

Bachelor of Science - Pre-Med

Arizona State University

Esthetic License - Esthetician

The Studio Academy of Beauty

Associate in Medical Studies and General Sciences - Pre-med/ Stem program

Glendale Community College

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Cohen Jernigan