Hi, I’m
Colan Slaght
Retired Shop Manager
Vancouver,WA
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
27
years of professional experience
12
Certification & Licenses
Work History
Self-employeedVancouver, Washington
Retired, Buy and sell through E-bay
01.2010 - 09.2024
Elite Collision CenterBattle Ground, WA
General Manager
04.2005 - 01.2010
Job overview
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Recruited, interviewed and hired qualified staff for open positions.
- Supervised employees through planning, assignments, and direction.
- Created schedules and monitored payroll to remain within budget.
Bells Velvet HammerVancouver, WA
Shop Manager
06.1997 - 03.2005
Job overview
- Maintained high standards of customer service throughout the store.
- Monitored staff performance and provided feedback and guidance as necessary.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Implemented strategies to increase sales and profitability of the shop.
- Negotiated supplier contracts for goods at favorable prices.
- Resolved customer complaints with professionalism, preserving the shop's reputation.
- Instituted a comprehensive maintenance schedule, ensuring all equipment operated optimally.
- Negotiated contracts with suppliers to secure favorable terms and reduce costs.
- Delegated work to staff, setting priorities and goals.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Skills
- Leadership
- Operations management
- Problem solving
- Vendor Negotiations
- Risk Management
- Sales Expertise
Affiliations
- Member of Lions International for the past 30 years.
Certification
- ASE and I-car Licenses and certificates in all aspects collision repair, ADP & Mitchell collision estimating systems.
- Private Pilot
Education
Rock Creek Community CollegePortland, OR
Work Preference
Work Type
Part TimeWork Location
On-SiteTimeline
Retired, Buy and sell through E-bay
Self-employeed
01.2010 - 09.2024
General Manager
Elite Collision Center
04.2005 - 01.2010
Shop Manager
Bells Velvet Hammer
06.1997 - 03.2005
Rock Creek Community College
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