Colbie Coleman
Amelia,VA
Summary
Experienced with client support, fostering positive relationships and resolving issues efficiently. Utilizes in communication and problem-solving to ensure client satisfaction. Track record of adaptability and teamwork, driving successful outcomes in fast-paced setting.
Overview
4
4
years of professional experience
Work History
Veterinary Assistant
Powhatan Animal Hospital
06.2022 - Current
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Enhanced client satisfaction, educating pet owners on preventative care and nutritional needs.
Veterinary Assistant
Countryside Veterinary Center
02.2021 - 05.2022
- Manage all assigned job files in order to coordinate, schedule, and perform services efficiently.
- Ability to maintain organized job files in order to show accountability.
- Provide exceptional customer service over the phone and in person in order to optimize the level of service being provided.
- Manage opening and closing duties such as retrieving voicemails, email messages, forwarding phones, confirming and scheduling appointments.
- Provided customer support to clients, answering questions and addressing concerns.
- Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
- Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Education
High School Diploma -
Amelia County High School
Amelia Court House, VA05-2022
Skills
- Ability to operate equipment such as fax machines, multi-line phone systems, and copy machines; as well as office programs such as Cornerstone and Avimark (client database), Microsoft Word, Power Point, and Email
- Organizational skills with all materials including filing and trustworthiness in handling confidential paperwork
- Ability to take accurate phone messages and deliver messages promptly, with good customer-relation skills and services
- Ability to make certain customers feel welcome, and secure while insuring a good working environment is maintained by having a positive attitude and always being part of a productive team
Timeline
Veterinary Assistant
Powhatan Animal Hospital
06.2022 - Current
Veterinary Assistant
Countryside Veterinary Center
02.2021 - 05.2022
High School Diploma -
Amelia County High School
Similar Profiles
BRANDY WESSELSBRANDY WESSELS
Veterinary Assistant at Walker Animal Hospital, Ark Animal HospitalVeterinary Assistant at Walker Animal Hospital, Ark Animal Hospital
Kimberly TroxelKimberly Troxel
Assistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCCAssistant Hospital Manager/Inventory Manager/Training Manager at Everhart Animal Hospital PVCC & Interim HM, Pfennig Lane Animal Hospital PVCC
Chutinan SuwannasingChutinan Suwannasing
Veterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVETVeterinary Doctor at Part time job at Mohtaulek animal clinic, Puurr+pet hospital, Small Animal Teaching Hospital CUVET
Herschel Scott BestHerschel Scott Best
Senior Training Instructor at FedExSenior Training Instructor at FedEx
Jaylah McCoyJaylah McCoy
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens