Colby Baker
Fairport,NY
Summary
Skilled technician with great management abilities and experience looking to get back into the field to utilize my most valuable skills. Very decisive individual that works well with others and works well under pressure. Determined, driven and motivated to produce high quality work and someone who enjoys doing it.
Overview
11
11
years of professional experience
Work History
Branch Manager
Holbrook Heating & Air Conditioning
07.2022 - Current
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
- Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
Installer/Service Technician
Holbrook Heating & Air Conditioning
07.2017 - Current
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Extremely proficient in installing and servicing boiler systems, ductless split systems, air conditioners, furnaces, just about anything residential related.
- Extremely proficient in brazing, soldering, flaring and following proper install procedures like nitrogen pressure tests, proper evacuation of air conditioning/mini split systems and proper decay tests.
- Well versed in troubleshooting and following sequence of operations to resolve issues.
- Proficient in working on all systems such electric, natural gas, propane and fuel oil.
Installer
Boccacino Heating And Cooling
06.2016 - 07.2017
- Installed complete systems at new residential and business construction sites.
- Mostly worked on new construction homes in new housing developments
- Installing all new rectangular duct with round supplies and returns.
- Completing jobs from start to finish including sealing all joints in duct system and making sure the entire job is up to local codes to pass inspections.
- Proficient in cutting and threading black iron pipe to feed natural gas to entire new homes for furnaces, dryers, stoves, generators etc.
91C - Utilities Equipment Repairer
Army National Guard NY
09.2013 - 09.2016
- Completed basic training at Fort Jackson, South Carolina
- Completed AIT training for my MOS at Fort Lee, Virginia
- Received Type I and Type II EPA certifications after completing AIT training at Fort Lee
- Worked on generators, package ac units and also installed proper ducting to tents in the field so soldiers had somewhere to stay cool.
- Mostly worked on Humvee's and LMTV's due to my unit being in a motor pool
- Received an honorable discharge after completing my contract with the Army National Guard
Install Helper
Lang Heating And Cooling
01.2015 - 06.2016
- Helper to a lead installer doing smaller tasks like installing pvc vents for furnaces, pvc drains and connecting black iron pipe into furnaces. Also includes tying in electric and adding switches/outlets when necessary.
- Fabricating ductwork at shop like buffalo boots, ductwork and transitions.
- Helping with inventory at shop.
Education
High School Diploma -
Palmyra-Macedon Senior High School
Palmyra, NYSkills
- Branch Operations Management
- Customer Service
- Customer Relationships
- Excellent time management skills
- Attention to Detail
- Coaching and Mentoring
- Excellent work ethic
- Highly motivated
Timeline
Branch Manager
Holbrook Heating & Air Conditioning
07.2022 - Current
Installer/Service Technician
Holbrook Heating & Air Conditioning
07.2017 - Current
Installer
Boccacino Heating And Cooling
06.2016 - 07.2017
Install Helper
Lang Heating And Cooling
01.2015 - 06.2016
91C - Utilities Equipment Repairer
Army National Guard NY
09.2013 - 09.2016
High School Diploma -
Palmyra-Macedon Senior High School
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