Colby Bishop
Summary
With over 10 years of management experience even when starting at entry level positions I have been able to quickly show my worth and move up to positions where I am best suited to help the organization succeed and grow.
Able to help optimize already established teams in the various fields I have entered and with a history of starting new departments from the ground up while taking into account all factors surrounding it I can take pride in my results and ability to keep moving the needle.
Overview
11
11
years of professional experience
Work History
Marketing Director and Business Administrator
Dental Wellness Centers Of GA
03.2023 - Current
- Boosted brand awareness by developing and implementing strategic marketing
- Collaborated with cross-functional teams to develop innovative product launches
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Mentored junior team members, fostering professional development within the organization.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Improved employee retention rates by fostering a positive work environment and providing growth opportunities through training programs.
- Implemented new software tools for streamlined project management, increasing efficiency in task completion across teams.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
General Manager
401Auto Group-Kia, Hyundai, Nissan, Subaru, Honda+
02.2019 - 02.2023
- Managed multimillion-dollar budgets and targets, ensuring correct pacing across all departments.
- Strengthened internal controls through regular audits and adherence to regulatory requirements.
- Reviewed and approved capital expenditure requests, aligning with corporate objectives.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.
Automotive Finance Manager
401Auto Group-Kia, Hyundai, Nissan, Subaru, Honda+
02.2017 - 02.2019
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Processed loan applications and monitored progress from start to finish.
- Negotiated loan terms and conditions with customers to secure best deal.
- Identified opportunities to cross-sell and upsell loan products to customers.
- Developed and maintained relationships with customers, lenders and other third parties.
- Assisted customers with completing loan applications and other paperwork.
- Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Explained very technical financial information to applicants in easy to understand language.
- Monitored pipelines to track and log status of loans.
- Compiled closing packages for drafting and presentation accuracy.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
- Helped college students obtain financial aid through loan programs.
Gas Station Manager
Loblaws
02.2013 - 02.2017
- Enhanced customer satisfaction by implementing efficient service protocols and staff training.
- Reduced operational costs through effective inventory management and streamlined processes.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Optimized employee scheduling, balancing workload while maintaining excellent service levels.
- Maintained accurate financial records, enabling timely reporting and informed decisionmaking.
- Coordinated routine maintenance tasks, ensuring uninterrupted operations at the station.
- Developed promotional strategies that successfully attracted new customers and increased sales revenue.
- Implemented safety procedures to ensure a safe working environment for employees and customers.
- Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reported issues to higher management with great detail.
Education
Various Comptia And Cisco Certifications - Technology
MITT
Winnipeg MBPsychology
University of Manitoba
Winnipeg MBFredericton High School
Fredericton NBSkills
- Project Management
- Key decision making
- Communications management
- Campaign Development
- Analytics and SEO
- Direct Mail Marketing
- Creative Direction
- Business Administration
- Operations Management
- Sales expertise
- Staff Management
- Project Planning
- Scheduling
- Database Management
- CRM Management
- Team Recruiting and Hiring
- Contract Negotiation
- Training and Onboarding
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Marketing Director and Business Administrator
Dental Wellness Centers Of GA
03.2023 - Current
General Manager
401Auto Group-Kia, Hyundai, Nissan, Subaru, Honda+
02.2019 - 02.2023
Automotive Finance Manager
401Auto Group-Kia, Hyundai, Nissan, Subaru, Honda+
02.2017 - 02.2019
Gas Station Manager
Loblaws
02.2013 - 02.2017
Various Comptia And Cisco Certifications - Technology
MITT
Psychology
University of Manitoba
Fredericton High School
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