Colby Burns
Franklin,TN
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Eagle Parking
Franklin, TN
05.2021 - Current
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Accepted and processed customer payments and applied toward account balances.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Ensured compliance with all applicable laws, regulations, industry standards.
Cashier/Cook
Barbecutie
Franklin, TN
05.2017 - 12.2022
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
BBA - Finance
The University of Tennessee - Chattanooga
Chattanooga, TN12-2023
Skills
- MS Office (Excel Certified)
- Financial Analysis
- Generally Accepted Accounting Principles (GAAP)
- Data Analytics
- Cash Flow Management
- Budgeting Skills
- Attention to Detail
- Customer Service
Certification
- Bloomberg Market Concepts Certified - One of the most prestigious software that represents the financial markets.
- 10K Analyzation - Performing a comprehensive examination of a company's financial health and performance.
- Excel Certified - Maintain the deepest level of skills to operate Excel efficiently.
Accomplishments
Deans List (multiple semesters)
Kappa Sigma Alpha Iota T-Shirt Co-Chair
Timeline
Manager
Eagle Parking
05.2021 - Current
Cashier/Cook
Barbecutie
05.2017 - 12.2022
BBA - Finance
The University of Tennessee - Chattanooga