Dynamic and adaptable, with a strong background in customer service at Maverik Adventure's First Stop and City Market. Known for resolving issues efficiently, and helping to train new staff. Proficient in food preparation and cash handling, I thrive in fast-paced environments while ensuring customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier / Food Service
Maverik Adventure's First Stop
Moab
06.2024 - Current
Prepared pizzas, burritos, and various snacks to meet customer demand.
Executed food preparation tasks efficiently while maintaining cleanliness in kitchen.
Answered customer inquiries to enhance service experience and satisfaction.
Trained new employees on job responsibilities to ensure smooth onboarding process.
Provided assistance to managers during peak hours and special projects.
Volunteered for additional shifts to support team during busy periods.
Pursuing continuous learning opportunities to improve skills and knowledge.
Fixing issues with price discrepancies between the price tag and the cash register, then pulling and letting the manager know so they can fix accordingly.
Front Desk Agent
Homewood Suites
Moab
06.2024 - 11.2024
Checked in guests efficiently to ensure smooth arrivals.
Resolved reservation issues to maintain guest satisfaction.
Assisted guests by providing prompt answers to inquiries.
Recorded guest comments or complaints, escalating to management for immediate resolution.
Verified accuracy of room rates and other charges during check-in process.
Provided information about hotel amenities, services, and local attractions.
Answered guest inquiries, recommending shopping, dining or entertainment.