Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Registered Behavior Technician
Hopebridge Autism Therapy Center
05.2022 - Current
Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
Supported client using principles of applied behavior analysis.
Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
Kept accurate records by documenting progress and adhering to prescribed behavior plan.
Worked as part of collaborative team to address changing needs of children and families.
Used ReThink to document patient information, progress notes, and treatment plans.
Trained clients to apply appropriate social skills and behavior modification techniques.
Supported patient confidentiality in accordance with HIPAA regulations.
Treated clients and families with respect and dignity.
Receptionist
Homer Skelton Ford & Hyundai
03.2016 - 07.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Corresponded with clients through email, telephone, or postal mail.
Managed multiple tasks and met time-sensitive deadlines.
Answered central telephone system and directed calls accordingly.
Organized, maintained and updated information in computer databases.
Handled assignments independently with good judgement and critical thinking skills.
Courier
Homer Skelton Ford
03.2020 - 05.2022
Drove safely at all times to avoid accidents and harm.
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Followed company policies and procedures during shift.
Education
Bachelor of Arts - Psychology
University of Mississippi
University, MS
05.2022
Skills
Intervention Management
Telephone Skills
Time Management
Skill Development
Behavior Management
Report Writing
Data Entry
Data Collection
Active Listening
Critical Thinking
Additional Information
Member of the "Culture Committee" where I help increase morale throughout the center and help facilitate team building events.
Member of the "LEAD Program" where I was taught how to be a more effective and creative leader in my center.
Member of the "Next Step Academy" where I was taught essential skills to become a potential future candidate for a center manager position, including professionalism and business management skills.