Colby Hannan
East Millinocket
Summary
Dynamic Evening Operations Supervisor at Hannaford Supermarket with a proven track record in staff performance management and customer satisfaction. Expert in data analysis and vendor coordination, I excel at enhancing quality control and inventory management. Passionate about fostering strong relationships and driving organizational success through effective project management.
Overview
4
4
years of professional experience
Work History
Evening Operations Supervisor
Hannaford Supermarket
Bangor
12.2020 - 02.2025
- Monitored staff performance and provided feedback for improvement.
- Provided support to other departments as needed to meet organizational goals.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Developed strong relationships with customers through excellent customer service practices.
- Coordinated with vendors regarding product availability, pricing, delivery schedules.
- Managed time based on varying delivery times for the grocery department.
- Performed mock audits for our fresh food departments to ensure quality and freshness were maintained. (Checking COOL labels for produce and meat/seafood).
- Analyzed data related to production, distribution, quality control, inventory levels.
- Fork Lift and Power Jack certified
Landscaper
Town Of Medway/ East Millinocket
Medway
05.2021 - 08.2024
- Built retaining walls using stones or bricks for stability purposes.
- Cultivated soil by using rakes, shovels, hoes, trowels or other tools.
- Applied fertilizers and pesticides according to safety regulations.
- Transported plants, turf and other materials to designated areas for installation.
- Cleaned up debris after completing jobsite tasks.
- Operated machinery such as bobcats or tractors when necessary.
- Cut grass in even lengths with power mowers or hand shears.
- Maintained and operated lawn care equipment such as mowers, trimmers, edgers, blowers, and hedge clippers.
- Performed preventative maintenance to keep equipment in excellent working condition.
Education
MBA - Accounting And Finance
University of Maine
Orono, MESkills
- Staff performance management
- Customer complaint resolution
- Vendor coordination
- Data analysis
- Inventory management
- Quality control
- Project management
- Production
- Marketing
Timeline
Landscaper
Town Of Medway/ East Millinocket
05.2021 - 08.2024
Evening Operations Supervisor
Hannaford Supermarket
12.2020 - 02.2025
MBA - Accounting And Finance
University of Maine
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