Colby James
Lake in the Hills,IL
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Supervisor
Spectrum Retirement
12.2022 - Current
- Supervised daily food service operations to ensure high-quality, nutritious meals tailored to residents’ medical and dietary needs. Managed dietary staff, coordinated scheduling, and upheld strict sanitation standards in line with state and federal healthcare regulations. Collaborated closely with Registered Dietitians to implement physician-ordered therapeutic diets, including cardiac, renal, diabetic, and texture-modified menus.
- Consistently delivered exceptional hospitality by fostering a warm, respectful dining atmosphere that supported residents’ comfort, dignity, and overall well-being. Ensured accurate tray line service, proper portion control, and adherence to infection control protocols, while maintaining positive communication with residents, families, and interdisciplinary teams.
- Assisted in sales and customer service activities, supporting menu promotions, special events, and guest satisfaction initiatives to enhance resident engagement and increase revenue opportunities.
- Additionally served as Acting Director during a leadership transition, assuming expanded responsibilities to ensure continuity of care, regulatory compliance, and steady operational performance.
Team Lead
Walmart
02.2021 - 06.2022
- Led and developed a team of associates to achieve daily operational goals. Oversaw merchandising, inventory management, and customer service standards. Trained employees, ensured compliance with company policies, and supported a positive work environment.
Stocker
Walmart
03.2020 - 02.2021
Education
Associate's degree - General Studies
McHenry County College
Illinois01-2024
High school diploma - undefined
Huntley High School
Illinois05.2019
Skills
- Customer service
- Schedule management
- Microsoft Excel
- Organizational skills
- Appointment scheduling
- Communication skills
- Problem management
- Microsoft Outlook
- Leadership
- Meticulous attention to detail
- Time management
- Microsoft Office
- Supervising experience
- Training and mentoring
- Goal oriented
- Team building
Certification
- First Aid/CPR Certified
- Food Handlers
- BASSET
- EMR certification
Timeline
Supervisor
Spectrum Retirement
12.2022 - Current
Team Lead
Walmart
02.2021 - 06.2022
Stocker
Walmart
03.2020 - 02.2021
High school diploma - undefined
Huntley High School
Associate's degree - General Studies
McHenry County College