Colby Lafontaine

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Worked flexible hours across night, weekend, and holiday shifts.
• Proved successful working within tight deadlines and a fast-paced environment.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manager bills, and handle complementary Items.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
• Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
• Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
• Prepared raw materials for cooking by cutting vegetables and preparing dough.

• Checked guests' identification before serving alcoholic beverages.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Enhanced team efficiency, collaborating effectively in high-pressure settings.