Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Colby Loecken

Huntsville,TX

Summary

Behavioral health professional prepared to bring valuable experience to new role. Known for implementing effective behavior plans and contributing to client progress. Proven ability to collaborate with team members and adapt to dynamic environments, leveraging skills in data-driven decision-making and client engagement.

Overview

6
6
years of professional experience

Work History

Registered Behavior Technician

Action Behavior Centers
07.2024 - Current
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
  • Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
  • Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.

Apartment Leasing Consultant

Atlantic Pacific Companies
08.2022 - 09.2023
  • Enhanced tenant satisfaction with prompt responses to maintenance requests and effective communication.
  • Provided exceptional customer service to both current and prospective residents, resulting in high levels of satisfaction and retention.
  • Verified tenant incomes and other information before accepting lease applications.
  • Distributed and followed up on tenant renewal notices.
  • Managed social media accounts showcasing community features, amenities, and events that attracted potential renters'' attention.

Front Office Manager/Front Desk Agent

Hilton
08.2021 - 09.2022
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
  • Reconciled end-of-day reports to determine accurate billing and payment processing.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.

Front Office Receptionist

Lone Star College System
08.2018 - 08.2021
  • Checked student in and out of appointments with advisors, financial aid, or counseling.
  • Assisted the advising team in building degree plans.
  • Planned and managed student life events on campus.

Education

Bachelor of Arts - Psychology

University of Houston
Houston, TX
08.2025

Associate of Arts - Psychology

Lone Star College System
Conroe
08.2021

High School Diploma -

Huntsville High School
Huntsville, TX
06.2018

Skills

  • Applied Behavior Analysis
  • Social Skills Development
  • Discrete Trial Training
  • Token Economy Systems
  • Self-Management Strategies
  • Customer Service
  • Fair Housing Regulations
  • Building rapport
  • File Management

Accomplishments

After just two months of being a registered behavior technician, I was given the excellence core value award.

Timeline

Registered Behavior Technician

Action Behavior Centers
07.2024 - Current

Apartment Leasing Consultant

Atlantic Pacific Companies
08.2022 - 09.2023

Front Office Manager/Front Desk Agent

Hilton
08.2021 - 09.2022

Front Office Receptionist

Lone Star College System
08.2018 - 08.2021

Bachelor of Arts - Psychology

University of Houston

Associate of Arts - Psychology

Lone Star College System

High School Diploma -

Huntsville High School

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Colby Loecken