Colby Longo
North Branford
Summary
Motivated team player with a background in customer service and operations management. Skilled in coordinating events and maintaining compliance, contributing to a positive workplace culture and enhanced experiences with engaged parties.
Overview
4
4
years of professional experience
Work History
General Staff Member
Connecticut Sportsplex
North Branford, CT
06.2022 - Current
- Responsible for upmost efforts in Customer Service assuring a friendly and helpful environment in the workplace and supportive relationships with customers
- Assisted in daily operations to ensure smooth facility functioning and exceptional customer service.
- Coordinated event setups, managing space allocations and equipment arrangements for various activities.
- Maintained cleanliness and organization of common areas, ensuring compliance with health and safety standards.
- Supported staff training initiatives, enhancing team efficiency and performance through knowledge sharing.
Cook/Prep Cook
KC's Bar & Grill
Guilford, CT
06.2024 - 04.2025
- Prepared high-quality meals in accordance with menu specifications and food safety standards.
- Collaborated with kitchen staff to ensure efficient workflow during peak service hours.
- Maintained cleanliness and organization of kitchen and dining areas to improve overall guest experience.
- Trained new cooks on recipes, cooking techniques, and kitchen equipment usage to enhance team performance.
- Created a positive work environment by fostering teamwork and encouraging open communication among staff members.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Receptionist
Whispering Pines Rehabilitation Center
East Haven, CT
06.2022 - 03.2023
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Facilitated communication between patients and healthcare staff, enhancing service delivery.
- Utilized electronic health record systems to maintain accurate patient information and documentation.
- Assisted in managing incoming calls, directing inquiries to appropriate departments for timely responses.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
Bachelor of Science - Political Science, Criminal Justice
Southern Connecticut State University
New Haven, CT05-2028
High School Diploma -
North Branford High School
North Branford, CT06-2024
Skills
- Strong work ethic
- Leadership qualities
- Customer service
- Customer relations skills
- Sales and marketing
- Compliance management
Timeline
Cook/Prep Cook
KC's Bar & Grill
06.2024 - 04.2025
General Staff Member
Connecticut Sportsplex
06.2022 - Current
Receptionist
Whispering Pines Rehabilitation Center
06.2022 - 03.2023
Bachelor of Science - Political Science, Criminal Justice
Southern Connecticut State University
High School Diploma -
North Branford High School