Colby Moss
Conway,AR
Summary
Experienced in organizing and leading outreach programs, meeting and exceeding customer demands, and promoting social and spiritual development. Strong interpersonal and communication skills, with a commitment to making a positive impact in any workplace setting.
Overview
8
8
years of professional experience
Work History
Campus Missionary
Chi Alpha Campus Ministries
Conway, AR
08.2022 - 05.2024
- Conducted one-on-one discipleship sessions with new believers on campus.
- Provided pastoral care, counseling, and guidance for students in need of spiritual direction.
- Facilitated small group bible studies with college students.
- Built a monthly financial and prayer support team via cold calling and personal meetings.
- Planned and led cross-country and overseas mission trips.
Barista Shift Supervisor
Round Mountain Gold
Conway, AR
11.2021 - 08.2022
- Promoted from Barista to Shift Lead in April 2022
- Resolved customer complaints in a polite and professional manner.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
Store Manager
Chick-fil-A
Little Rock, AR
03.2016 - 08.2021
- Promoted from Team Member to Assistant Manager in 2016 at 16 years old, and Assistant Manager to Store Manager at 19 years old
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Resolved customer complaints in a timely manner.
- Managed 30+ employees at the highest grossing restaurant in Little Rock.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Bachelor of Science - Innovation And Entrepreneuership
University of Central Arkansas
Conway, AR05-2022
Skills
- Mentoring relationships
- Fundraising expertise
- Event Planning
- Employee Training
- Customer Service Management
- Team Development
- Multitasking and Organization
References
References available upon request.
Timeline
Campus Missionary
Chi Alpha Campus Ministries
08.2022 - 05.2024
Barista Shift Supervisor
Round Mountain Gold
11.2021 - 08.2022
Store Manager
Chick-fil-A
03.2016 - 08.2021
Bachelor of Science - Innovation And Entrepreneuership
University of Central Arkansas
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