Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Pantekoek

Veneta,OR

Summary

Dynamic Bakery Manager with proven expertise at Skip Frazier, specializing in bakery operations and food management. Achieved significant cost savings through waste reduction and optimized supply ordering. Renowned for exceptional employee scheduling and fostering a collaborative team environment, enhancing productivity and customer satisfaction. Skilled in recipe development and maintaining high sanitation standards.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

13
13
years of professional experience

Work History

Bakery Manager

Skip Frazier
06.2014 - 07.2025
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
  • Maintained cleanliness and hygiene in bakery premises.
  • Managed all baking operations professionally and handled all problems confidently.
  • Maintained and controlled inventory of baked goods.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.
  • Introduced new display techniques that showcased products effectively, increasing visual appeal and driving sales growth.
  • Trained new bakery staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
  • Assisted in designing new menu items, incorporating seasonal ingredients for optimal freshness and taste.
  • Oversaw all aspects of quality control to maintain consistently high standards for baked goods produced at the facility.
  • Established and maintained relationships with suppliers to procure quality ingredients and equipment.
  • Collaborated with other department managers to develop cross-promotional strategies that boosted overall store revenue.
  • Monitored inventory levels and identified opportunities for cost savings.
  • Developed and implemented policies and procedures to boost customer satisfaction and loyalty.
  • Enhanced bakery productivity by streamlining workflow and implementing efficient processes.
  • Coordinated catering orders for special events such as weddings or corporate functions while maintaining exceptional levels of customer satisfaction throughout the entire process.
  • Implemented creative marketing strategies that increased bakery sales and customer satisfaction.
  • Managed budgeting process and financial reporting, ensuring accurate tracking of expenses and revenues for the bakery department.
  • Guaranteed all baked goods were cooked according to customers tastes and needs.
  • Developed cost-effective strategies to drive bakery sales and optimize profits.
  • Fostered a positive work environment through regular team-building activities and open communication, resulting in higher employee morale and overall job satisfaction.
  • Developed and maintained strong relationships with suppliers to ensure timely delivery of raw materials.
  • Established performance metrics to evaluate staff productivity accurately while identifying areas for improvement or additional training needs.
  • Recruited hired, and retained top-quality staff through effective interviewing techniques and ongoing professional development opportunities.
  • Established performance goals and empowered bakers to exceed targets.
  • Created marketing strategies and promotional campaigns to increase customer traffic and boost sales.
  • Improved bakery layout for better flow and customer experience, leading to shorter wait times and higher satisfaction ratings.
  • Implemented health and safety protocols, ensuring compliance with regulations and creating safe working environment.
  • Optimized staffing schedules based on peak times, improving service speed and customer satisfaction.
  • Implemented energy-saving measures, reducing utility costs while promoting environmental sustainability.
  • Increased customer satisfaction by introducing custom order service, allowing for personalized bakery products.
  • Customized supply ordering to match seasonal demand, ensuring availability of popular items and reducing excess stock.
  • Achieved significant cost savings by negotiating better rates with suppliers without compromising on ingredient quality.
  • Developed and executed marketing strategy that increased foot traffic during off-peak hours.
  • Fostered team environment that encouraged skill development, leading to improved product consistency and staff morale.
  • Streamlined cake decoration process, significantly reducing preparation time while maintaining high-quality standards.
  • Enhanced bakery's online presence, leading to increase in online orders and wider brand recognition.
  • Introduced loyalty program, resulting in increased repeat business and enhanced customer engagement.
  • Enhanced overall bakery efficiency by implementing new inventory management system, reducing waste and ensuring fresh supplies.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Trained newly hired sales team in upselling techniques.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Educated staff on strategies for handling difficult customers and challenging situations.
  • Promoted business' development by building and maintaining relationships with new clients.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Successfully drove new product lines to increase annual profits by [Number]%.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Reduced expenses by renegotiating vendor contracts to eliminate waste and boost cost savings

Dishwasher/ Pizza Maker/Pizza Dough Maker

Becky Dube
03.2012 - 06.2014
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas, and other fixtures to keep kitchen spotless.
  • Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
  • Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
  • Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
  • Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
  • Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
  • Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
  • Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
  • Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
  • Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
  • Reduced dish breakage by carefully handling delicate items during the washing process.
  • Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
  • Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
  • Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
  • Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
  • Collaborated effectively with servers and bussers to ensure timely clearing of tables, enhancing guest experience throughout their visit.
  • Minimized cross-contamination risks by following proper procedures for washing cutting boards, knives, and other essential tools.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
  • Exceeded health code standards with diligent attention to detail when cleaning all surfaces within the dishwashing area.
  • Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
  • Inspected dishwashing equipment and reported issues to supervisor.
  • Improved workflow efficiency in tight spaces while maneuvering heavy trays of dirty dishes from the dining room to the dishwashing station without incident.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or [Type] items used often by kitchen staff.
  • Maintained cleanliness and sanitation in kitchen, contributing to healthy working environment by rigorously following cleaning schedules.
  • Streamlined waste management procedures, effectively sorting and disposing of garbage and recycling materials.
  • Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
  • Enhanced equipment longevity, performing routine checks and maintenance on dishwasher to ensure optimal performance.
  • Fostered collaborative work environment, sharing best practices with new team members for maintaining high standards of kitchen cleanliness.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.

Education

Elmira High School
Elmira, OR

Skills

  • Order management
  • Employee scheduling
  • Supply ordering
  • Food management experience
  • Supervisory experience
  • Food presentation
  • Bakery operations
  • Preventive Maintenance
  • Allergy awareness
  • Waste reduction
  • Sanitation procedures
  • Food cost analysis
  • Expiration monitoring
  • Recipe development
  • Ingredient knowledge
  • Baking equipment maintenance
  • Recipe creation and conversion
  • Icing techniques

Timeline

Bakery Manager

Skip Frazier
06.2014 - 07.2025

Dishwasher/ Pizza Maker/Pizza Dough Maker

Becky Dube
03.2012 - 06.2014

Elmira High School
Colby Pantekoek