Summary
Overview
Work History
Education
Skills
Timeline
Generic

Colby Penn

Brandon,MS

Summary

Dedicated and detail-oriented professional with 8+ years of experience in management and client services, including 7 years overseeing operations in the food & beverage industry and 1 year as a high-performing real estate agent. Proven skills in leadership, communication, training, and critical decision-making under pressure. Currently pursuing a transition into aviation as a certified flight instructor, bringing a strong work ethic, teaching mindset, and a passion for safety and precision.

Overview

9
9
years of professional experience

Work History

Manager

Cups an Espresso Cafe
08.2016 - Current
  • Oversee all daily operations including hiring, training, scheduling, and payroll for 10+ employees.
  • Manage inventory, cost control, and compliance with local regulations.
  • Handled customer concerns with professionalism and resolved issues to ensure repeat business.
  • Cultivated a welcoming environment and built strong relationships with patrons.

Real Estate Agent

Keller Williams
04.2021 - 04.2022
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Closed over $1 million in sales in first year.
  • Guided clients through complex buying and selling process with care and emphasis on customer service.
  • Conducted showings and negotiations on my clients behalf to improve chances of closing deals.
  • Advertised client properties through websites, social media, and real estate guides.

Education

ATP Flight School
Baton Rouge

Hartfield Academy
Flowood, MS
05-2016

Skills

  • Product management
  • Risk management
  • Verbal and written communication
  • Complex Problem-solving
  • Task delegation
  • Regulatory compliance
  • Safety First Mentality
  • Customer service

Timeline

Real Estate Agent

Keller Williams
04.2021 - 04.2022

Manager

Cups an Espresso Cafe
08.2016 - Current

ATP Flight School

Hartfield Academy

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