Colby Snow
Fort Worth,TX
Summary
Enthusiastic professional bringing a diverse background with ability, drive and determination needed to succeed in this new career role. Knowledgeable and dedicated customer service professional with extensive experience in the aircraft management and real estate industry. Solid team player with outgoing, positive demeanor and proven skills in establishing long lasting relationships with clients. Motivated to maintain customer satisfaction and contribute to company success. Specializes in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing the businesses.
Overview
16
16
years of professional experience
Work History
Agent Experience Partner
Opendoor
Fort Worth, Texas
08.2021 - 04.2022
- Managed consistent high volume of contracts from execution to closing. Average of 50+ contracts
- Managed all contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Maintained inventories and records of sales collaterals and closings.
- Met all sales and customer service task / targets of 88% or better across the board (Averaged 93%)
- Communicated with agents and clients to understand property needs and preferences.
- Negotiate through option / repair process
- Collected fees and documented payment processes for property transactions.
- Negotiated, facilitated and managed real estate transactions.
- Advertised client properties through websites, social media and real estate guides.
- Maintained current contract files as prescribed by company contract policies and procedures.
- Advised and informed prospective clients on current market activities and conditions.
Licensed Real Estate Agent
Colleen Frost / REALTORS
Fort Worth, TX
01.2021 - 08.2021
- Discuss positive, honest and effective sales presentations to buyers and sellers
- Discussing CMA and potential options for client that fits their needs
- Proficient in reading and understanding Land Surveys, Deeds and restrictions, Maps, GPS and other
- Land, Real Estate and Title documentation and contracts
- Proficient in Microsoft Excel, Powerpoint, Word,
- NTREIS / MLS and other Real Estate systems and databases
- Share knowledge of current housing market and how it can benefit and not benefit them in reaching their goals
- Covert prospective Leads, Buyers & Sellers into with successful closings
- Guide New Home Construction buyer's through sales, construction and warranty processes in New
- Home builds
- Effective, clear communication through entire process
- Guiding clients from beginning to end of home buying and selling process
- Guiding them in finding the best property that fits their needs
- Coordinate appointments to show marketed properties
- Guiding clients through home inspections, discussing appraisals and final walk thru's, going through all details and helping client's understand whats important to them and their families and how to deal any discrepancies
- Market properties for clients by hosting open houses and setting up all online advertising of property
- Create virtual tours / social media advertising and video's to create and push most exposure of the property
- Create and implement marketing plans
- Maintained connections with clients to encourage client referrals and repeat home buying business
- Managed all contracts, skilled negotiations and all aspects of the sales process to finalize purchases and exceed customer expectations in a positive and fun environment
- Ensuring all training and CE's to continue my knowledge in the housing and real estate industry are up to date and current.
- Guide clients from beginning to end of the home buying and selling process and in choosing the right property that fits their needs
- Coordinate appointments to show marketed properties
- Communicate with clients to understand their property needs and preferences and what's most important to them
- Created virtual tours / social media video's of homes listed, providing potential buyers with additional exposure to properties
- Advertised client properties on websites, through social media and in real estate guides
- Delivered positive and effective sales presentations to buyers and sellers
- Maintained connections with clients to encourage repeat business and referrals
- Proficient NTREIS / MLS and other realtor databases to find properties for clients
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations
- Continually stayed up-to-date on mortgage rates and related real estate news
- Developed and maintained relationships with clients through networking, postcards and cold calling.
Licensed Real Estate Agent
Jp & Associates Realtors
Dallas, TX
12.2018 - 01.2021
- Discuss positive and effective sales presentations to buyers and sellers
- Discussing CMA and potential options for client that fits their needs
- Share knowledge of the current Housing market and how it can benefit and not benefit them in reaching their goals
- Covert prospective Leads, Buyers & Sellers into with successful closings
- Guide New Home Construction buyer's through the sales, construction and warranty processes in New
- Home builds
- Effective, clear communication through entire process
- Guiding clients from beginning to end of the home buying and selling process
- Guiding them in finding the best property that fits their needs
- Coordinate appointments to show marketed properties
- Guiding clients through home inspections, discussing appraisals and final walk thru's, going through all details and helping the client understand what's important to them and their families and how to deal any discrepancies
- Market properties for clients by hosting open houses and setting up all online advertising of the property
- Create virtual tours / social media advertising and video's to create and push the most exposure of the property
- Create and implement marketing plans
- Proficient in reading and understanding Deeds and restrictions, Survey's, Maps and other Real Estate and Title documents and contracts
- Maintained connections with clients to encourage client referrals and repeat home buying business
- Proficient in Microsoft Excel, Powerpoint, Word, NTREIS / MLS and other Real Estate databases
- Managed contracts, Skilled negotiations and all aspects of the sales process to finalize purchases and exceed customer expectations in a positive and fun environment
- Ensuring all training and CE's to continue my knowledge in the housing and real estate industry are up to date and current.
Quality Inspector, Real Estate Agent
HM Dunn Aerospace, Fathom Realty
Fort Worth, Dallas, TX
07.2019 - 04.2020
- Maintained high standard of workmanship by using only approved data, materials, tools and test equipment
- Performed frequent visual inspections to root out tolerance and compliance issues with precision details
- Recorded defects and coordinated issue resolution with development team and functional leads
- Routinely checked measuring equipment to maintain calibration
- Identify and help resolve production problems, increasing output while reducing errors
- Developed checklists to coordinate inspections with departmental managers
- Monitor production operations to help maintain compliance and efficiency
- Worked with specific production team members to rectify production issues and maintain high-quality final products
- Supervised production to identify areas in need of improvement for improvement in high-quality production
- Liaised between production and quality assurance department to streamline processes and increase daily productivity
- Licensed
Production Supervisor
Bell Flight
Hurst, TX
08.2009 - 02.2018
- Set and revised production schedules to meet changing demands
- Ensuring safe & clean work environments to maintain efficiency at all times (Perform weekly FOD Safety walks with team members)
- Supervised all production phases in multiple area's
- Oversaw staff of 40 direct labor employees to perform assembly and manufacture of products (Fabrication Shop, Chemical Process Lines, Sand Blasting, Prime, Hydraulic / Fuel Line Shop & Bond shop)
- Liaised between manufacturing customers to ensure on time deliveries
- Evaluated incoming materials for quality and amounts ordered and worked closely with vendors
- Revised schedule to accommodate for scrap production parts in other customer areas to ensure their schedule stays on point
- Lead quality assurance initiatives and revamped utilization of work time to increase profits
- Monitored employee positions and workflow based on individual abilities to ensure production targets are being met
- Established and monitor clear priorities and production quality standards to crews and all other team members on a daily basis through team meetings and involving (QE, ME, Planning and RA's)
- Monitored machine operation and diagnosed malfunctions by working closely with maintenance teams
- Monitored product standards and quality-control programs
- Oversaw production processes and managed the production schedules for multiple area's
- Maintained quality assurance and customer satisfaction objectives by working closely with area inspectors
- Supervised and motivated team members through crew meetings and individual performance meetings
- Coordinated procedures for facility and equipment maintenance or modification, including the replacement of machines
- Organized and monitor work to meet demanding production goals
- Coordinated and supervised assembly work for multiple departs
- Responsible for achieving all production requirements and reporting to superiors
- Configured any human and material resources needed
- Ensured a FOD free work environment utilizing safety walks with Leads and team members
- Greenbelt Certified 2010 Strong Customer Relationship management
- Skilled in in-process, final inspection & FAI's Skilled in Process improvement & execution
- Quality Inspection management Quality assurance and control
- Skilled in Defect identification and repair Efficient in maintaining production targets
- Knowledgeable and confident in working with FAA Supply chain management Knowledge audits Labor
- Tracking
- Proficient in Metric reporting (Safety, Efficient in maintaining assembly line production Productivity,
- Quality, Schedule, Cost) goals
- Strong organizational skills Dedicated & Self-motivated
- Excellent teamwork, quick at learning on the fly
- Data management Proficient in Microsoft Office, Excel, PowerPoint
Crew Chief / Aircraft Mechanic
Cessna Aircraft Company
Wichita, KS
08.2005 - 05.2009
- Conducted and oversaw safety protocols, including flight line foreign object prevention walks
- Maintained production assembly line goals
- Cessna Citation & 208 Caravan - Oversaw & Built Fwd & Aft Cabins, wing skins, Tail, Install of Engine(s),
- Prop Install, Wing Hang Cessna Citation & Cessna 208 Caravan, Tail Install, Flight control install 208
- Caravan, Interior Install
- Detail Troubleshooting
- Installed as well as removed aircraft subsystem & assemblies such wings, tail assy, engines, rotors, and mechanical flight controls
- Maintained an orderly and safe work environment by promoting & enforcing tool control and FOD awareness & prevention by crew meetings and daily safety walks
- Assisted with aircraft and equipment transport and movement
- Performed aircraft corrosion control procedures
- Complete all paperwork requirements for each task, including recording maintenance actions in aircraft logbook's / SAP
- Answered customer telephone calls promptly and appropriately
- Increased customer service ratings through personable service
- Provided services efficiently and with high level of accuracy and integrity to customers
Education
Texas Real Estate License - Real Estate
Champions School of Real Estate
Fort Worth, TX04.2018
Associate of Science - Aircraft Science
Westwood College of Aviation
Denver, CO03.2003
Skills
- Expert in Customer Relationship Management
- Maintain high volume of contracts
- Process Improvement
- Negotiation
- Computer Networking
- Operations Management
- Supply Chain
- Manufacturing
- Project Management
- CRM Software
- Market Analysis
- Account Management
- Business Development
- Six Sigma Lean Manufacturing
- Deeds and Restrictions
- Real Estate Law
- Microsoft suite, Google Docs
- Real estate sales
- Upbeat and Positive Personality
- Responding to Difficult Customers
- Customer Retention Strategies
Additional Information
- Certifications and Licenses , Six Sigma Green Belt Certified Present Lean Green Belt practices work to reduce defects in organizational processes. Real Estate License April 2018 to April 2022
Timeline
Agent Experience Partner
Opendoor
08.2021 - 04.2022
Licensed Real Estate Agent
Colleen Frost / REALTORS
01.2021 - 08.2021
Quality Inspector, Real Estate Agent
HM Dunn Aerospace, Fathom Realty
07.2019 - 04.2020
Licensed Real Estate Agent
Jp & Associates Realtors
12.2018 - 01.2021
Production Supervisor
Bell Flight
08.2009 - 02.2018
Crew Chief / Aircraft Mechanic
Cessna Aircraft Company
08.2005 - 05.2009
Texas Real Estate License - Real Estate
Champions School of Real Estate
Associate of Science - Aircraft Science
Westwood College of Aviation
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