Colby Sparrow
Washington,UT
Summary
Dynamic General Manager with proven success in team leadership, workflow efficiency, and relationship building. Achieved significant cost reductions and enhanced employee performance through strategic training and innovative project management.
Overview
13
13
years of professional experience
1
1
Certification
Work History
General Manager
Viva Chicken
08.2020 - Current
- Analyzed customer feedback to identify service improvement opportunities, resulting in increased satisfaction and loyalty.
- Streamlined project workflows and improved team communication by integrating a new project management tool.
- Engaged with suppliers to achieve cost reductions while ensuring product quality standards were upheld.
- Facilitated achievement of sales goals by establishing motivational incentives and delivering comprehensive training programs.
- Analyzed customer traffic data to strategically assign shifts that leverage employee strengths.
- Supported operational efficiency by recruiting, hiring, and training new team members.
- Engaged with customers to foster connections and enhance relationship-building efforts.
- Developed and implemented training programs for newly hired personnel to define roles and responsibilities within the organization.
- Tracked attendance and punctuality metrics to address persistent challenges, fostering a culture of accountability.
- Conducted thorough reviews of daily cash discrepancies and inventory shrinkage to enhance financial accuracy.
- Identified individual employee strengths and implemented a mentoring initiative to address areas for improvement.
- Executed strategic negotiations to optimize contract terms, leading to significant budgetary savings.
General Manager
Viva Chicken
03.2023 - 12.2024
- Implemented efficient inventory management strategies to maintain product availability and decrease waste.
- Encouraged a culture of collaboration and effective communication across all restaurant tiers to improve overall operations.
- Achieved successful budget implementations through effective management. Enhanced employee performance via comprehensive review processes. Streamlined training schedules and negotiated contracts to maximize operational efficiency.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Directed financial reporting and budget forecasting initiatives to monitor progress towards strategic goals.
- Oversaw financial performance by establishing budgets and regulating expenses to foster long-term growth. Delivering financial stability through effective management of resources is a priority.
Assistant Kitchen Manager
Texas Roadhouse
04.2013 - 08.2020
- Managed kitchen personnel, focusing on strict adherence to established food safety and sanitation guidelines.
- Implemented structured training for new employees on operational protocols, resulting in improved team efficiency and workflow.
- Managed inventory processes to ensure efficient stock levels and reduce waste.
- Developed schedules for kitchen staff, improving workflow and maintaining service quality.
- Monitored food preparation processes, ensuring consistency and quality across dishes.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
Education
High School Diploma -
Pine View High
St. George, UT05-2016
Skills
- Collaborative team development
- Troubleshooting skills
- Workflow efficiency
- Supportive team participant
- Team leadership
- Training and development
- Relationship building
- Inventory control
- Administrative skills
- P&L management
- Deadline oriented
Certification
Utah Servsafe
Utah Alcohol
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
General Manager
Viva Chicken
03.2023 - 12.2024
General Manager
Viva Chicken
08.2020 - Current
Assistant Kitchen Manager
Texas Roadhouse
04.2013 - 08.2020
High School Diploma -
Pine View High